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    Servicenow Training Content Developer - Toronto, Canada - CB Canada

    CB Canada
    CB Canada Toronto, Canada

    3 days ago

    Cb Canada background
    Description

    Servicenow Training Content Developer

    On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst.

    Servicenow Training Content Developer – Job Description

    • Develop course materials from existing content and/or from a blank sheet of paper
    • Includes research
    • as needed to obtain complete, correct and current information
    • Develop comprehensive Confluence training page with all content
    • Design, develop, author, narrate, record, edit, and implement training content
    • Produce, edit, and deliver engaging training content through online learning format
    • Host live training sessions for a variety of medium to large audiences (up to 200+ attendees)
    • Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations

    Servicenow Training Content Developer – Mandatory Skills

    • Experience with e-learning software such as Articulate Storyline or Adobe Captivate strongly desired
    • Excellent Verbal and written communication skills
    • Agility and adaptability
    • Problem solving skills, attention to detail and interpersonal skills
    • Ability to work independently and manage one's time
    • Basic mentoring skills necessary to provide support and constructive performance feedback
    • Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life cycle
    • Knowledge of business process management techniques and principles involved
    • Ability to produce training modules in various formats (video and documentation)
    • Experience in Adult education and Live training
    • Experience Converting technical documents to user friendly modules
    • Critical thinking and problem-solving skills
    • Tech Savvy

    Servicenow Training Content Developer - Nice to Have Skills

    • ServiceNow
    • Experience with Confluence

    Servicenow Training Content Developer - Assignment Start Date

    ASAP – 6 months to start

    Servicenow Training Content Developer - Assignment Location

    Toronto, ON – Work Hybrid

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