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    Program Clerical Support - Newmarket, Canada - Southlake Regional Health Centre

    Default job background
    Casual
    Description
    We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.

    Our team of nearly 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.

    Job Summary

    Clerical Support is a member of the team who works with the support of, and in collaboration with, all health care providers within the Department. The Program Clerical Support is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager. He/she role models the organizational core competencies.

    Primary Responsibilities

    Works under the direction of nursing staff and physicians to coordinate patient appointments and perform clerical duties. Health Program Clerical Supports also act as receptionists and communicate with patients on the phone and in person.

    Skills & Abilities


    • Demonstrated keyboarding skills – 50 words per minute

    • Minimum one (1) year of clerical duties in an acute care health care environment required

    • Proven ability to attend work regularly

    • Demonstrated current knowledge and skill in the use of medical electronic health record systems

    • Current experience in computerized provider/physician order entry (CPOE) an asset

    • Proficiency with Microsoft Office preferred

    • Demonstrated ability in problem solving

    • Demonstrated willingness to learn/innovate

    • Commitment to customer service and teamwork

    Qualifications


    • Minimum Grade 12

    • Medical Terminology Certificate required

    • Diploma in Medical Office Administration OR evidence of relevant and related post-secondary diploma from an accredited academic institution preferred

    As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital's Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team.


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