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    Bilingual Disability Case Manager - British Columbia, Canada - Saint Elizabeth

    Saint Elizabeth
    Saint Elizabeth British Columbia, Canada

    1 week ago

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    Description

    As a Virtual Care Coordinator with Elizz by SE Health, you'll play a crucial role in supporting positive relationships with clients, families, and our dedicated team.

    Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, and exclusive perks/discounts available only to SE Health staff.

    We have education bursaries, Tuition Assistance Programs, continuing education, training, and professional development to support your life-long learning. Manage your life. At SE, you'll have the flexibility to manage your schedule to balance your life. As part of a passionate and effective virtual team, respond to and manage inbound requests by phone and email about care services
    Ensure the needs of clients and staff are promptly addressed or escalated with empathy, care and professionalism
    Enter and maintain data in digital care records and other documentation.
    Support teams in billing, payroll, tracking and reporting related to client care.
    Participate in continuous improvement activities to ensure excellence in personal and team performance, client and family experience, and overall business growth
    Participate in training to continually develop your knowledge, techniques and skills
    Good availability days, evenings, weekends and occasional stat holidays. Bilingual in French and English nice to have but not required.
    ~ Excellent verbal and written communication skills, over the phone and in writing.
    ~ Basic computer skills in MS Word, Excel, Outlook.

    Every day, we bring hope and happiness to clients, homes, and communities across Canada.

    As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing.

    We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance.

    In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19.

    Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.

    SE Health is committed to the success of all its employees.

    If you feel you need accommodations because of illness or disability, please do not hesitate to contact the Talent Acquisition team at .

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