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    Senior Platform Implementation Engineer - London, ON, Canada - RedIron Technologies Inc.

    RedIron Technologies Inc.
    RedIron Technologies Inc. London, ON, Canada

    1 week ago

    Default job background
    Description

    We are a retail systems integrator and software provider that helps you design, implement, integrate and maintain any major retail software platform - legacy or cutting edge.

    Clients engage us when They want to dramatically improve their client experience without having the endure the cost and risk of replacing a core retail IT system. They need to achieve business outcomes leveraging ancient legacy systems AND cutting-edge technologies.

    Our depth, experience and FOCUS on the retail industry make us unique and different in this space. We have completed over 1,000 technology projects in North American retail and bring that experience and expertise to each new one.

    Job Description

    Demonstrate ability to plan, de-conflict, and manage implementation activities for projects

    Assist in Operations to Service handoff documents to support (Work more closely with QA and become a TA)

    Handle customer User Acceptance, Outage Notification, and Change Control procedures and documentation

    Process design conversations, keeping with best practices

    Analyze system and compile system changes for performance tuning and adjustments needed by software or customer needs

    Participates in the examination of the feasibility of projects during the project preparation phase for technical content and gaps

    Coordinates the entrusted priority investment projects during the project implementation phase

    Improve software to meet customer's business needs and follow best practices

    Manages and coordinates the work of subordinates during the project implementation phase, develops effective cooperation with businesses and functional organizations

    Inspect changes before the customer performs user acceptance testing

    Record and manage customer-specific implementation needs and requests

    Coordinate with customers to resolve issues

    Solid understanding of IT security best practice

    Qualifications

    Bachelor's Degree or Diploma usually in computer science, computer systems engineering, software engineering or mathematics or Completion of a college program in computer science is usually required.

    Communication skills - both written and presentation skills

    Be accountable and with a strong sense of ownership

    Review system issues and act on them

    Client-facing problem solver with a strong technical background

    Manage Configure changes and upgrade software systems

    Demonstrate the ability to communicate technical concepts

    Demonstrate the ability to act independently while working with remote hands

    Strong Project Management and Communication skills with the ability to work closely with Team members

    Proficiency in Linux, SQL, Jira, Git/BitBucket, AWS, OCI, and other cloud platforms

    Commercial Deployment Automation Tools

    Technical documentation

    Responsible for implementing, maintaining, and updating new and existing applications for customers

    Knowledge in build systems support Jenkins/Bamboo/Maven

    Monitor and troubleshoot critical customer infrastructure

    Handle customer request priorities

    Additional Information

    Our employee benefits package will take effect after a 90 day probation period, including medical, dental, vision, 401k orRRSP matching.

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