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    General Manager - Ontario, Canada - Sotera Health

    Sotera Health
    Sotera Health Ontario, Canada

    Found in: Talent CA C2 - 3 days ago

    Default job background
    Full time
    Description

    Reporting to the Vice President of Operations, the General Manager is responsible for the overall operation and performance of a sterilization facility. This is a very hands-on position overseeing the following facility functions: Customer Service, Logistics, Maintenance, Operations, Quality Assurance, Safety, Training.

    Duties and Responsibilities

  • Facilitates the interaction of all functions within the facility.
  • Works with the Sales department in developing and maintaining customer relationships.
  • Ensures that customer product is processed safely, efficiently and in accordance with specifications and procedures.
  • Seeks continuous improvement in all areas of operation with a focus on safety, quality, productivity and operational efficiency, maintenance, and cost control/reduction.
  • Maintains compliance with all regulatory requirements to include, but not limited to: FDA, OSHA, and NRC.
  • Administers and manages annual budgets for capital and operating expenses in support of corporate objectives and operates within budget.
  • Represents the organization to industry groups, key customers, representatives of government and regulatory agencies.
  • Works with human resources to implement short- and long-range operating objectives, facility organizational structure, staffing requirements and succession plans.
  • Implements critical strategies to secure competitive advantage in business processes/systems, efficient workflow, cycle time reductions, supplier relationships and alliances, quality, and compliance.
  • Analyzes facility statistical data and makes decisions based on that information.
  • Integrates activities between facility departments to solve problems associated with sustaining product, which include improvements to existing processes and tooling/equipment, and new technology.
  • Interfaces with Senior Executive Team members to optimize resources from each functional area including safety, finance, sales, engineering, human resources, and Quality to drive results and support the sterilization strategy.
  • Practices all health and safety procedures and makes safety a top priority. Accountable for a clean, safe, environmentally responsible manufacturing operation.
  • Achieves maximum levels of productivity, ensuring that the business benefits from the lowest possible cost and best value.

    • Supervision Given

  • Supervises the Quality Assurance (QA) Manager, all Facility Supervisors, and other Facility personnel as needed.

    • Education, Experience, & Skill Required

  • Undergraduate Degree Required within a science relate field preferred.
  • 5-10 years of progressive experience in a production environment, Operations or Manufacturing environment, including 3-5 years of supervisory/management experience, preferably in the medical services/products industry.
  • Specific experience within the Operations function of the medical device industry.
  • Strong general business knowledge and a strong operations leadership background.
  • Strong understanding of systems and the key drivers within an operations environment.
  • Strong knowledge of compliance, quality and safety as relates to all regulatory agencies, including FDA, OSHA and NRC.
  • Excellent teamwork, leadership, relationship building, mentoring, training and project management experience and skills.
  • Balance of strategic and tactical thinking skills. Skilled in analyzing and drawing information for long-term strategic change and improvement for the site.
  • Ability to work comfortably within a fast paced and matrixed organization.
  • Exceptional organizational and communication skills.
  • Effective leadership, judgment and interpersonal skills and the ability to interface with all levels across the entire organization.
  • Results-oriented with a positive, professional attitude and a sense of urgency to get things done.
  • Above average computer skills in the area of analysis using databases/spreadsheets.

    • Special Requirements

  • Must be medically approved for respirator use (EO)
  • Must be able to tolerate exposure to high temperatures and high humidity (120F and 60% RH for 20 minutes) (EO)

    • Training Required

  • Must complete all required training for a "General Manager" outlined in the training manual.
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