Jobs
>
Selkirk

    Customer Service Rep - Selkirk, Canada - Boyd Autobody & Glass

    Boyd Autobody & Glass
    Boyd Autobody & Glass Selkirk, Canada

    4 days ago

    Default job background
    Full time
    Description

    Job Description:

    The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

    Key Job Responsibilities

  • Ensure consistent execution of WOW (Wow Operating Way) plan.
  • Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
  • Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
  • Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
  • Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
  • Confirms car rental information and updates CCC One with rental car usage information.
  • Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

    • Education and/or Experience Required ​

  • High School Diploma or GED (General Education Diploma)
  • Minimum: 1 year experience in a similar role such as administration assistant.
  • Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

    • Required Skills/Abilities

  • Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
  • Strong attention to detail with a high degree of accuracy.
  • Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

    • Other Requirements

  • Valid driver's license.

    • Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

    #BACSR

  • The Boyd Group Inc.

    Customer Service Rep

    2 days ago

    The Boyd Group Inc. Winnipeg, Canada

    Watson, Manitoba · **We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.** · **Job Description**: · The CSR is responsible for providing an ...

  • The Boyd Group

    Customer Service Rep

    1 week ago

    The Boyd Group Winnipeg, Canada

    Winnipeg, Manitoba · **We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.** · **Job Description**: · The CSR is responsible for providing a ...

  • FloForm Countertops

    Customer Service Rep

    1 day ago

    FloForm Countertops Winnipeg, Canada

    With 16 branches and 5 manufacturing facilities located in the Pacific Northwest and Western Canada, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of the Best Managed Companies ...

  • The Boyd Group

    Customer Service Rep

    4 days ago

    The Boyd Group Winnipeg, Canada

    King Edward, Manitoba · **We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.** · **Job Description**: · The CSR is responsible for providin ...

  • Crunch Fitness Canada (CFC001)

    Member Services Rep

    1 week ago

    Crunch Fitness Canada (CFC001) Winnipeg, Canada

    **HERE WE GROW AGAIN** · Come join us and become part of the greatest growth story to ever be told in the fitness industry. With 11 locations and 50 + on the rise; Our position of Brand Ambassador offers opportunity for growth and career advancement. · Crunch is a gym that believ ...

  • The Boyd Group

    Customer Service Rep

    1 week ago

    The Boyd Group Selkirk, MB, Canada

    Selkirk, ManitobaWe put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.Job Description:The CSR is responsible for providing an exceptional cust ...

  • MasterBrand Cabinets LLC

    Bilingual Customer Service Rep

    2 days ago

    MasterBrand Cabinets LLC Winnipeg, Canada

    Company Description · **Job Description**: · **Profile** · Kitchen Craft is currently looking for professional a phone based **Bilingual** **Customer Service Representative** to work with our customers and assist our sales team by answering questions, resolving issues and process ...

  • Winpak Ltd

    Wd-field Service Rep

    1 week ago

    Winpak Ltd Winnipeg, Canada

    **DUTIES & RESPONSABILITIES**: · - Evaluate packaging material performance through the use of benchmarking techniques. · - Develop action plans in order to communicate material, equipment, or processing opportunities to customers and/or Winpak personnel. · - Provide written trip ...

  • Westlake

    Customer Service Rep 2

    13 hours ago

    Westlake Winnipeg, Canada

    **SUMMARY** · The function of this position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized office, control inventory flow, both incoming and outgoing. They will prospect new an ...

  • PepsiCo

    Food Service Sales Rep

    13 hours ago

    PepsiCo Winnipeg, Canada

    Overview: · **PEPSICO BEVERAGES| FOODSERVICE SALES REPRESENTATIVE| Winnipeg, MB** · Are you ready to embark on an exhilarating journey in the world of food and beverages? We are seeking a creative, passionate, and driven individual to join our team as a Food Service Representativ ...

  • MasterBrand Cabinets LLC

    Bilingual Customer Service Rep

    6 days ago

    MasterBrand Cabinets LLC Winnipeg, Canada

    **Job Description**: · **Profile** · Kitchen Craft is currently looking for professional a phone based **Bilingual** **Customer Service Representative** to work with our customers and assist our sales team by answering questions, resolving issues and processing orders. Kitchen Cr ...

  • Sutherland

    Customer Service Reps/not-for-profit Support

    13 hours ago

    Sutherland Winnipeg, Canada

    **Company Description** · Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? · **Join Us.** · We're Suth ...

  • Sutherland

    Customer Service Reps/not-for-profit Support

    1 week ago

    Sutherland Winnipeg, Canada

    Company Description · Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? · **Join Us.** · We're Sutherla ...

  • Sutherland

    Customer Service Reps/not-for-profit Support

    3 days ago

    Sutherland Winnipeg, Canada

    Company Description · Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? · **Join Us.** · We're Sutherla ...

  • Bison Fire Protection Inc.

    Pma Inspection and Service Sales Rep

    1 week ago

    Bison Fire Protection Inc. Springfield, Canada

    **Job Summary** · ***: · Under the direction of the Winnipeg Suppression Manager, the Inspection and Service Sales Representative is responsible for proactive sales prospecting, qualification of new sales and service opportunities, with a primary focus on preventive maintenance a ...

  • Bison Fire Protection Inc.

    Pma Inspection and Service Sales Rep

    4 days ago

    Bison Fire Protection Inc. Springfield, Canada

    **Job Summary** · ***: · Under the direction of the Winnipeg Suppression Manager, the Inspection and Service Sales Representative is responsible for proactive sales prospecting, qualification of new sales and service opportunities, with a primary focus on preventive maintenance a ...

  • Sutherland

    Customer Service Reps/sports Specialists

    1 week ago

    Sutherland Winnipeg, Canada

    **Company Description** · Do you enjoy sports? Are you passionate about entertainment and technology? Enjoy streaming? Interested in a **work from home** opportunity? · **Join Us.** · Our high-performing Streaming Services team is searching for individuals who are curious, innova ...

  • City of Winnipeg

    311 Customer Service Rep I

    1 week ago

    City of Winnipeg Winnipeg, Canada

    311 is the primary point of contact for the public to either request or receive information regarding services provided by the City of Winnipeg. Reporting to the 311 Team Leader, the Customer Service Representative (CSR) responds to customer inquiries or provides information thro ...

  • Sutherland

    Customer Service Reps/sports Specialists

    13 hours ago

    Sutherland Winnipeg, Canada

    Company Description · Do you enjoy sports? Are you passionate about entertainment and technology? Interested in a **work from home** opportunity? · **Join Us.** · Our high-performing ESPN+ Streaming Services team is searching for individuals who are curious, innovative, knowledge ...

  • The Boyd Group

    Customer Service Rep

    1 week ago

    The Boyd Group Lockport, Canada TEMPORARY

    Selkirk, Manitoba · We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. · Job Description: · The CSR is responsible for providing an excepti ...