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    Associate Director, Master Data Management - Hamilton, ON, Canada - Allergan

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    Description

    AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.

    We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.

    For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

    The Marketing Analytics and Business Insights (MABI) function supports AbbVie's US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry.

    We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work.

    We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate.

    The Master Data Management Associate Director will be responsible for leading the patient Master Data Management (MDM) function within our Patient Services Data Operations team.

    This role will involve developing and implementing the patient MDM strategy and roadmap, ensuring data quality and consistency.

    The Associate Director will oversee the integration of patient data from multiple systems into the central MDM platform, maintaining synchronization and defining data quality rules.

    They will manage a team of data stewards, resolving data anomalies and implementing standard operating procedures. Effective stakeholder management and collaboration with IT teams to implement MDM technology solutions are also key responsibilities.

    The ideal candidate will have a strong background in MDM, leadership skills, and a commitment to data excellence in patient services.

    If you are a highly motivated and results-oriented professional who is passionate about driving data excellence in patient MDM, we invite you to join our team and contribute to transforming patient services data operations.

    Lead the development and implementation of the patient MDM strategy and roadmap, aligning with overall data governance principles.
    Define data quality standards for patient records and establish metrics to track progress.
    Collaborate with stakeholders to identify and prioritize patient data improvement initiatives.

    Data Integration and Management:

    Oversee the integration of patient data from multiple enrollment, engagement, and access management systems into the central MDM platform.

    Ensure data synchronization and consistency across all touchpoints.
    Define and implement data quality rules and cleansing procedures.


    Patient Data Stewardship:

    Lead and manage a team of data stewards responsible for identifying, investigating, and resolving patient data anomalies and discrepancies.

    Develop and implement standard operating procedures (SOPs) for data anomaly management.
    Provide training and support to data stewards on MDM best practices.


    Stakeholder Management:

    Collaborate effectively with data owners, business system owners, platform owners, data operations teams, and other key stakeholders across the organization.

    Obtain buy-in and support for data quality initiatives.
    Ensure optimal performance and stability of the MDM platform.

    Bachelor's degree in a related field, such as Information Systems.
    Minimum 10 years of professional experience with at least 5 years in master data management.
    Proven track record of successfully implementing and managing MDM programs.
    Strong understanding of data quality principles and methodologies.
    Ability to analyze and interpret complex data sets.
    Leadership experience and ability to manage and motivate a team.
    Knowledge of healthcare data privacy and security regulations.
    Experience with healthcare data systems and platforms.
    Experience with managing Patient services programs
    Data quality tools and techniques (e.g., data profiling, cleansing, matching).
    Project management skills.
    Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

    We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.

    This job is eligible to participate in our short-term incentive programs.
    ~ AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
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