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    Automotive Parts Coordinator - Vancouver, Canada - Craftsman Collision

    Craftsman Collision
    Craftsman Collision Vancouver, Canada

    4 days ago

    Default job background
    Full time
    Description

    We are currently seeking a Parts Coordinator for our South Cambie location (8525 Cambie Street, Vancouver, BC). We offer competitive wages ranging from $45,000-$55,000 annually, depending on experience and location. The successful candidate will be responsible for parts receiving and returns, and maintaining a well-organized parts room, enabling the efficient flow of vehicles through all stages of repair.

    Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we're also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

    KEY RESPONSIBILITIES

  • Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
  • Supports management of shop in alignment with The Craftsman Way (TCW);
  • Uses company dashboard to accurately identify and prioritize tasks;
  • Actively participates in daily production meetings;
  • Receives and mirror matches parts to ensure accuracy in support of the repair plan;
  • Maintains professional relationships with all stakeholders;
  • Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins;
  • Maintains and organizes parts carts, staging areas and parts room in alignment with The Craftsman Way;
  • Updates parts carts tags in alignment with The Craftsman Way;
  • Delivers parts to stakeholder(s) as required
  • Ensures returns are completed prior to file being closed;
  • Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
  • Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
  • Contributes to the goal of closing all files within 24 hours of vehicle delivery;
  • Supports company standards in SPARKLE, safety and security;
  • Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
  • Other duties as assigned

    • Requirements

  • 1 year of related experience in a fast-paced, team-oriented environment preferred;
  • Post-secondary education is an asset;
  • Strong verbal, written and listening skills;
  • A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
  • Demonstrated time management, problem solving, critical thinking and sound judgement skills;
  • Strong interpersonal skills with customer service-oriented attitude;
  • Proficient in Outlook with the ability and willingness to learn new applications;
  • Demonstrated desire and aptitude for learning and development;
  • Interest in vehicles and the automotive industry;
  • Must have a valid class 5 driver's license with a clean driver's abstract over the last 3 years;
  • Must be legally entitled to work in Canada with no restrictions.

    • Benefits

    When you're part of the Craftsman Collision team, you get valuable perks like extended health, professional development, certified training and more.

    Your resume should clearly outline how your qualifications & experience fit this position.

    Thank you for your interest in Craftsman Collision

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