- Works with Directors and the Executive team in achieving company wide goals
- Attends and takes detailed minutes of meetings that the President & CEO attends including Director and Executive team meetings
- Manages smooth communication between Coast Hotels and APA Hotel Co.
- Aware of and understands how own area impacts and is impacted by other areas
- Manages the implementation of change initiatives
- Considers and maintains the product/service
- Performs administrative tasks such as running internal reports, creating business plans, handling communications, meetings, prioritizing and flagging important issues, handling high-level and/ or confidential information, maintaining inventory levels and data bases
- Coordinates inter-office/property communication and maintains operational standards such as implementing and maintaining filing systems, preparing, coordinating and distributing presentation material
- May direct the work of others in an administrative function, monitoring the quality of work and providing feedback on the degree to which operational standards are met
- Operates within boundaries of authority and adheres to company policies and practices
- Maintains health and safety standards and complies with all regulations
- Responsible for the security of the property, the Ambassadors and guests when completing tasks
- Is visible and accessible, providing open access for Ambassadors to build rapport, discuss issues and resolve concerns
- Fosters an environment that is motivating and engaging
- Delivers excellent guest service aligned with company policies and brand promises; removes barriers to delivering exceptional guest experiences
Other duties as required - Secondary School diploma; post secondary courses in applicable field
- Fluent in Japanese and English, both spoken and written
- Minimum 4 years of related experience with at least 1 year in a customer service/client relationship role
- High level of accuracy and attention to detail
- Ability to adapt and learn new technologies
- Advanced communication, interpersonal, and customer service skills
- Advanced level in the use of MS Office Suite
- Strong phone manner/etiquette
- Exemplifies Coast's core values and enjoys working in a culture of accountability
- Pay Type Salary
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Executive Assistant to the President/CEO - Vancouver, Canada - Coast Hotels
Description
Executive Assistant to the President, Coast Hotels
The Executive Assistant to the President contributes to the overall success of Coast Hotels by providing advanced administrative services and support for the President & CEO of Coast Hotels.
Responsibilities:
Skills/Knowledge/Experience:
Other details