Jobs
>
Montréal

    Specialist, Customer Relations Centre - Montreal, Canada - Scotiabank

    Scotiabank
    Scotiabank Montreal, Canada

    3 weeks ago

    Scotiabank background
    Description

    Requisition ID: 158573

    Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management firms. We offer a comprehensive range of products and services, spanning every major sector, geographic region and investment discipline. Our financial solutions include open and closed-end investment funds, fee-based, tax-advantaged and customized high-net-worth programs

    Dynamic Funds is a Canadian success story, built on non-negotiable beliefs that drive everything we do. We attract top candidates because our culture allows us to be active (not reactive), results-oriented and passionate about sales. In short, our people are truly empowered, experienced, and Dynamic. We've built a foundation whereby different perspectives, ideas and backgrounds continue to help us grow the business.

    The Specialist, Customer Relations Centre will have the opportunity to:

  • Interact with customers via phone to provide effective customer service in response to inquiries on Dynamic Funds products and services and assist customers (mainly Advisors and Associates) with resolution of issues regarding accounts and related transactions.
  • Collaborate with members of the team and act as a liaison between clients and other Dynamic Centres of Excellence
  • Analyze accounts, determine, and initiate appropriate follow-up and respond to customers' needs.
  • Strive to exceed qualitative and quantitative performance standards set by the department daily in an inbound call-center environment.
  • Maintain familiarity with policies and procedures of the department and the Centres of Excellence.
  • Work on special projects as required.

    • What's in it for you:

  • Be part of an industry recognized leader in the wealth management business.
  • Be rewarded with our highly competitive compensation package, and
  • Be a participant in a variety of community involvement programs.

    • Skills and Experience:

  • College Diploma or an equivalent combination of education and work experience;
  • University degree in Finance or related studies, a definite asset.
  • CSC/ IFIC certification definite asset
  • Knowledge of MS Office
  • Knowledge of industry databases (i.e. Ifast)
  • Excellent customer service and communication skills in English and French
  • Ability to work independently and cooperatively as a team
  • Ability to listen, understand and handle customer inquiries, problems, or complaints in a timely manner
  • Excellent organizational and analytical skills
  • Good problem-solving and time management skills
  • Excellent flexibility and change management skills
  • Demonstrates interest to learn

    • Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.

  • Scotiabank

    Specialist, Customer Relations Centre

    3 weeks ago

    Scotiabank Montreal, Canada

    Requisition ID: 170122 · Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since ...

  • Scotiabank

    Specialist, Customer Relations Centre

    1 week ago

    Scotiabank Montreal, Canada

    · Requisition ID: 170122 · Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Si ...

  • Scotiabank

    Specialist, Customer Relations Centre

    3 weeks ago

    Scotiabank Montreal, Canada

    Press Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Title: Specialist, Customer Relations Centre · Requisition ID: · Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as ...

  • Scotiabank

    Specialist, Customer Relations Centre

    3 days ago

    Scotiabank Montreal, Canada

    Requisition ID: 158573 · Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since ...

  • Scotiabank

    Specialist, Customer Relations Centre

    2 weeks ago

    Scotiabank Montreal, Canada

    Requisition ID: Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    3 weeks ago

    Banque Scotia Montreal, Canada

    Numéro de la demande: · Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. · Bel exemple de réussite canadienne, les Fonds Dynamique reposent sur les convictions inébranlables qui motivent tout ce que nous f ...

  • Scotiabank

    Specialist, Customer Relations Centre

    2 weeks ago

    Scotiabank Montreal, Canada

    Requisition ID: Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we ...

  • Scotiabank

    Specialist, Customer Relations Centre

    1 week ago

    Scotiabank montréal, Canada

    Requisition ID: Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we ...

  • Scotiabank

    Specialist, Customer Relations Centre

    1 week ago

    Scotiabank Montreal, Canada

    Requisition ID: Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    2 weeks ago

    Banque Scotia Montreal, Canada

    Numéro de la demande: Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. Bel exemple de réussite canadienne, les Fonds Dynamique reposent sur les convictions inébranlables qui motivent tout ce que nous faison ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    2 weeks ago

    Banque Scotia Montreal, Canada

    DFJ Numéro de la demande: Fonds Dynamique est une filiale en propriété exclusive de La Banque de Nouvelle-Écosse, dont le siège social se trouve à Toronto. Dynamique a vu le jour en 1957 lors de la formation d'un petit club d'investissement. Faisant œuvre de pionnière, Fonds Dyna ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    1 week ago

    Banque Scotia Montréal, Canada

    Numéro de la demande: · Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. · Bel exemple de réussite canadienne, les Fonds Dynamique reposent sur les convictions inébranlables qui motivent tout ce que nous ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    1 week ago

    Banque Scotia Montréal, Canada TEMPORARY

    DFJ · Numéro de la demande: 170122 · Fonds Dynamique est une filiale en propriété exclusive de La Banque de Nouvelle-Écosse, dont le siège social se trouve à Toronto. Dynamique a vu le jour en 1957 lors de la formation d'un petit club d'investissement. Faisant œuvre de pionnière, ...

  • LOTOQUEBEC

    PRÉPOSÉ(E), CENTRE DE RELATION CLIENTÈLE

    1 week ago

    LOTOQUEBEC Montreal, Canada

    Qui sommes-nous? Commencez par l'idée qu'on est une équipe dynamique. Vraiment. Ici, on bouge vite. Qu'on l'appelle jeu en ligne, jeu virtuel ou e-gaming, l'industrie du jeu est en pleine transformation. De plus, est le point de vente de tous les produits en ligne de Loto-Québe ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    1 day ago

    Banque Scotia montréal, Canada

    Numéro de la demande: 158573Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. Bel exemple de réussite canadienne, les Fonds Dynamique reposent sur les convictions inébranlables qui motivent tout ce que nous ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    1 day ago

    Banque Scotia montréal, Canada

    DFJ Numéro de la demande: Fonds Dynamique est une filiale en propriété exclusive de La Banque de Nouvelle-Écosse, dont le siège social se trouve à Toronto. Dynamique a vu le jour en 1957 lors de la formation d'un petit club d'investissement. Faisant œuvre de pionnière, Fonds Dyna ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    1 week ago

    Banque Scotia montréal, Canada

    DFJ Numéro de la demande: Fonds Dynamique est une filiale en propriété exclusive de La Banque de Nouvelle-Écosse, dont le siège social se trouve à Toronto. Dynamique a vu le jour en 1957 lors de la formation d'un petit club d'investissement. Faisant œuvre de pionnière, Fonds Dyna ...

  • Banque Scotia

    Spécialiste, Centre de relations clients

    5 days ago

    Banque Scotia montréal, Canada

    Numéro de la demande: Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. Bel exemple de réussite canadienne, les Fonds Dynamique reposent sur les convictions inébranlables qui motivent tout ce que nous faison ...

  • Croix Bleue du Québec

    Centre Relations Clients

    2 weeks ago

    Croix Bleue du Québec Montréal, Canada

    AVOIR DE L'IMPACT - S'AMUSER - FAIRE UNE DIFFÉRENCE · Vous cherchez à joindre une équipe en pleine croissance qui place ses gens au cœur de son succès? Croix Bleue du Québec, partenaire en santé et mieux-être, est un organisme à but non lucratif qui se spécialise dans l'assurance ...

  • Société de l'assurance automobile du Québec

    Conseillère ou conseiller à l'évolution des centres de relations clients

    3 weeks ago

    Société de l'assurance automobile du Québec Montreal, Canada Permanent

    Conseillère ou conseiller à l'evolution des centres de relations clients · Un emploi régulier est à pourvoir à Québec · (Possibilité de télétravail, mais obligation de se présenter au port d'attache à raison de deux jours par semaine) · Société de l'assurance automobile du Québec ...