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    Payout Administrator - Toronto, Canada - Equitable Bank

    Equitable Bank
    Equitable Bank Toronto, Canada

    1 week ago

    Default job background
    Student
    Description

    The Core Responsibilities of the Job

  • Prepare payout statements accurately within the specified turnaround timeframe
  • Update prepayment charge reference rates into applicable platforms as required
  • Handle inbound phone calls and emails from solicitors/notaries/financial institutions regarding payout and discharge/assignment inquiries
  • Conduct timely follow-up to obtain all past due payout funds. When necessary, reactivate mortgages and initiate collection for outstanding balances.
  • Diligently complete collection activity to obtain payout shortfalls
  • Work with Renewals and Internal Refinance teams to retain mortgages
  • Understand and follow policies, guidelines, and procedures

    • Let's Talk About You

  • Complete a diploma program in a related discipline or minimum of 2 years in a related field
  • Knowledge of mortgages
  • Strong math and analytical skills
  • Strong attention to detail
  • Ability to meet tight deadlines
  • Ability to balance multiple high-risk priorities simultaneously
  • Strong organization skills
  • Superior interpersonal and communication skills – written and oral
  • Excellent customer service skills
  • Team oriented
  • Intermediate excel skills
  • Experience with MS Office Suite (Outlook, Word, Excel)
    • What we offer [For full-time permanent roles] Competitive discretionary bonus Market leading RRSP match program Medical, dental, vision, life, and disability benefits Employee Share Purchase Plan Maternity/Parental top-up while you care for your little one Generous vacation policy, personal days and even a moving day Virtual events to connect with your fellow colleagues Annual professional development allowance and a comprehensive Career Development program A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experienceThe incumbent will be working hybrid and in office time will be spent working from Equitable Bank's additional office space located at 351 King Street East, Toronto, ON.
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