- Assist guests regarding menu items in an informative and helpful way
- The Assistant Server's focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold; to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period.
- The Assistant Server will be an integral part of the Reign team.
- To promote and maintain a positive working relationship at all times
- To report for duty punctually, in full uniform according to appearance and grooming standards
- To have a full understanding of the food and drink offerings in the outlet, including dietary restrictions, and be proficient in answering any guests' questions.
- To demonstrate a complete understanding of Reign policies, procedures and set service standards as outlined in the Royal York Colleague Handbook
- To demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task Checklist
- To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner
- Attend pre-shift, weekly and monthly meetings to continually improve the Guests experience
- Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Lobby Lounge.
- To understand how to operate all the equipment used in the outlet
- To fully understand and follow the hotel's recycling program and procedures
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies
- Adhere to all LQA standards set for the department
- Will work weekends, holidays and shift work as scheduled
- Any other tasks as assigned
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous work experience in a restaurant/food and beverage setting
- OTEC certificate an asset
- Flexibility with shifts of the outlet dependent on business demands
- Willingness to learn new concepts and ideas
- Smart Serve Training Certification
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Complimentary, daily, hot and cold meal options in our staff cafeteria
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit
-
Assistant Server, Reign Restaurant
3 weeks ago
Fairmont Le Château Frontenac Toronto, Canada Full timeCompany Description · For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Assistant Server, Reign Restaurant
3 weeks ago
FAIRMONT Toronto, Canada Full timeCompany Description · For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Assistant Server, Reign Restaurant
1 week ago
FAIRMONT Toronto, Canada Part time**Company Description** · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
-
Assistant Server, Reign Restaurant
2 weeks ago
FAIRMONT Toronto, Canada Part timeCompany Description · For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Bar Server, Reign Restaurant
1 week ago
FAIRMONT Toronto, Canada**Company Description** · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
-
Assistant Server, Reign Restaurant
2 weeks ago
FAIRMONT Toronto, Canada Part timeCompany Description · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Host, Reign Restaurant, Bar,
3 weeks ago
FAIRMONT Toronto, Canada Full timeCompany Description · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Assistant Server, Reign Restaurant
1 day ago
FAIRMONT Toronto, Canada Part timeCompany Description · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Assistant General Manager, Reign Restaurant, Bar
2 weeks ago
FAIRMONT Toronto, CanadaCompany Description · For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Hostess, Reign Restaurant
2 weeks ago
Fairmont Royal York Toronto, Canada Full time· Company Description · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
-
Hostess, REIGN Restaurant
3 weeks ago
FAIRMONT Toronto, Canada Full timeJob DescriptionTo report to duty punctually, in order to maintain the integrity of co-workers and guests · To consistently offer personal and friendly service · To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the ...
-
FAIRMONT Toronto, CanadaCompany Description · For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and eve ...
-
Assistant Server, Reign Restaurant
2 weeks ago
Accor Toronto, Canada Full time· Company Description · For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
-
Assistant Server, Reign Restaurant
2 weeks ago
Accor Toronto, Canada Part time· Company Description · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
-
Bar Server, REIGN Restaurant
3 weeks ago
FAIRMONT Toronto, Canada Part timeJob Description · To act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York. Ensuring that all guests' expectations have been at least met, if not exceeded. Overall dining experience is essential, ther ...
-
Assistant Server, Reign Restaurant
3 weeks ago
FAIRMONT Toronto, Canada Part timeJob Description · The Assistant Server's focus will be to act as a support in all areas of Guest service delivery. In principle, their function will be threefold; to prepare serving stations and work areas for each meal period, assisting with the smooth execution of meal service ...
-
Bar Server, Reign Restaurant
2 weeks ago
Fairmont Royal York Toronto, Canada Part time· Company Description · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
-
Food and Beverage Service Manager
3 weeks ago
Bar Reyna Toronto, CanadaBar Reyna is Yorkville's reigning cocktail and snack bar where the vibe, food & drinks intermix for a unique dining experience. At Reyna we strongly believe that great people bring back great people, and we strive to create an energetic gathering place that honours our mission st ...
-
Head of Product
2 weeks ago
Deliverect Toronto, Canada**Deliverect** · As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to mak ...
-
Assistant Manager
2 days ago
FAIRMONT Toronto, Canada**Company Description** · For over 94 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and ...
Assistant Server, Reign Restaurant - Toronto, Canada - FAIRMONT
Description
Job DescriptionWhat you will be doing:
Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.
Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years. You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests' purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty.
These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.
If creating these lasting relationships and experiences excites you, read more about how your role supports our vision of continuing to create the essential Toronto experience
What is in it for you:
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Note: Must already be legally entitled to work in Canada to be considered for the position