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Legal Assistant - Ontario, Canada - Law Office of Shelly Jean John
Description
Are you up for a challenging but meaningful job? We need a CASE MANAGER/LEGAL ASSISTANT who can hit the ground running.
This position is for a LEGAL ASSISTANT/CASE MANAGER who will be the first line of contact for the Clients and who is in charge of ensuring the case progresses smoothly, efficiently and within a reasonable period of time.
WHO WE ARE LOOKING FOR
You have a positive, optimistic personality and smile when you answer the phone.
You are amazing at managing projects, and a master scheduler with a superior degree of attention to detail.
You are a people-pleaser with backbone and grit.
You have excellent written and communication skills
You understand the family law legal process and emotional experiences of clients
This is a full-time job and in-office.
ALL APPLICATIONS MUST INCLUDE COMPLETION OF THE DISC PERSONALITY ASSESSMENT AND SCREENING QUESTIONS. All others will be disqualified.
Responsibilities:
Being the first face of the company by speaking with our clients with a friendly personality, and tending to clients needs with compassion and promptness
Articulating the court process, steps and status to the clients so they know where they are in the process and whats next
Making sure there is always a next step in the case that is being performed so the case does not get stalled
Ensuring that no deadlines are missed; that Clients and attorneys are prepared for the hearings; and that you keep the case moving along toward completion
Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing attorney offices, taking dictation, and letting the team know about upcoming deadlines
Gathering important information and records so we can prepare documents
Calendaring due dates and following through to ensure none are missed
Managing Google Drive documents (correctly labeling, organizing and sending to clients)
Monitoring the Client Portal and replying to messages or directing them to them
Meet your minimum weekly billable hour requirements
Qualifications:
Associates degree or equivalent
2+ years minimum prior experience in a family law or civil law firm environment as a secretary or administrative assistant, or demonstrate a solid understanding of the family law process/procedures
Excellent organizational and project management skills
Excellent written and verbal communication skills
Applicant must be able to type 50 words per minute or faster
Must have a positive attitude, be coachable, and be willing to learn
Must live within commuting distance to the Ontario, CA area or have independent plans for relocation
Applicant must have worked with legal software, case management and calendaring programs and be comfortable with using various windows and monitors on a computer
Ability to comfortably use Google Suite products
About Company:
We are a FAMILY LAW FIRM that is continually growing.
We want to be known for helping our clients through their divorce or child custody/support case with ease, transparency, and experience so they feel less stressed and can focus on other important things in their lives.