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Peterborough

    Lead, Service Management - Peterborough, ON, Canada - Diligenta

    Diligenta
    Diligenta Peterborough, ON, Canada

    3 weeks ago

    Default job background
    Description
    Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations.

    A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

    33 days including Bank Holidays
    ~ Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
    ~ Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
    ~ A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
    ~ A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
    ~ Planning the use of and optimising the resources of the team to match business objectives, implementing standard processes across and ensuring management information is available for workload to be managed proactively and efficiently within budgets.

    Actively managing, coaching and appraising the performance of all team members, resolving performance issues promptly and providing the climate and motivation that encourages all team members to deliver to their full potential.

    Can show evident skills in communication, people management, planning and organising.

    If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

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