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    Specialist, Technology Risk Management - Edmonton, AB, Canada - Canadian Western Bank

    Canadian Western Bank
    Canadian Western Bank Edmonton, AB, Canada

    1 week ago

    Default job background
    Description
    Putting people first and building relationships with intention

    Put a new spin on your banking career


    We're different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent.

    Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

    CWB Financial Group is looking to add a Disability Management Specialist to our People & Culture team. This individual will be responsible for the successful delivery of our Disability Management Program.

    Focusing on the health and wellbeing of employees, this position will rely on deep expertise and building strong partnerships to oversee claims management and ensure efficient administration of all short-term and long term disability leaves.

    .

    Are you a seasoned relationship builder with the ability to promote strong partnerships between employees, partners, and disability-related third parties? As the subject matter expert, the position will collaborate and advise on complex disability matters, and will have a deep understanding of standard operating procedures of disability case management, regulatory and legal obligations, and disability management standard methodologies.


    Lead all aspects of the administration of disability management services provided by the benefits carriers, ensuring expectations are met and policies and processes are applied as per contractual agreements, internal processes and industry standards.

    .

    Collaborate and act as a main resource for disability-related queries


    Assess the effectiveness and provide recommendations to evolve Short-Term and Long-Term Disability programs, finding administrative efficiencies while improving employee outcomes.

    Work with benefit consultants, disability carriers and internal resources to develop meaningful employee and leader communications, education and training about leave of absence programs at CWB

    Produce reporting that highlights the effectiveness of CWB's disability management program and make recommendations for improvements


    Participate in regular disability management program governance activities, including reviews of claims activity with the disability carriers, and translate those results to insights applied to process improvement or identifying gaps, themes or trends either internally or with third parties.

    University degree or diploma in Disability Management, Human Resources, health sciences or another related field

    Benefits and/or Disability Management Certificate/Designation (CEBS, CDMP) would be an asset.

    Five (5) years experience running disability plans as a disability specialist, inclusive of adjudicating and leading claims in a vendor/carrier or workers compensation environment, and/or leading disability and absence programs in an employer/plan sponsor setting

    Employee Relations experience is an asset

    Solid understanding of current applicable legislation related to leaves, disability, duty to accommodate and taxation as they pertain to benefits as well as general payroll knowledge

    Solid understanding of privacy legislation, specifically personal health information requirements (PIPEDA)

    Strong self-management skills, with a desire to build a center of excellence in disability management.

    Confident in having sometimes difficult and critical conversations related to disability with employees, leaders, disability carrier

    Strong and creative problem solving skills for solutioning optimal outcomes with internal collaborators and external disability partners

    Sophisticated knowledge of Microsoft (Word, Excel and Power Point)

    Familiarity with disability management programs


    Proudly recognized by Great Place to Work in 2023 as one of Canada's top 50 Best Workplaces & recipient of Waterstone Human Capital's Most Admired Corporate Culture 2023.

    Health care spending account

    A flexible wellness program

    We commit to our employees' development and help them reach their professional goals with:

    Education support & training programs

    Inclusion is a journey requiring practice & experience to result in a powerful outcome. Find community within the CWB family in our employee represented groups.

    #
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