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    Operation Manager, Therapy Team - Montreal, Canada - Dialogue

    Dialogue
    Dialogue Montreal, Canada

    1 week ago

    Default job background
    Description

    What you'll be doing

    :

    Team Leadership:
  • Provide strategic leadership to the Therapy Team of +80 mental health practitioners across Canada, and fostering a positive and collaborative work environment.

    • Operational Oversight:

  • Develop and implement operational policies and procedures to ensure the efficient delivery of therapy services.
  • Collaborate with other departments to streamline processes and optimize overall organizational efficiency.

    • Resource Management:

  • Manage the allocation of resources, including staffing, equipment, and facilities, to support the Therapy Team's objectives.

    • Quality Assurance:

  • Implement continuous improvement initiatives based on feedback, industry best practices, and performance metrics.
  • Maintain and ensure the 24h access to Dialogue mental health services by optimizing our operations and processes

    • Client Relations:

  • Collaborate with the Business Development team to enhance client relations and identify opportunities for service expansion.
  • Audit and improve the patient experience through continuous feedback to develop our scope of practice

    • We'd love to hear from you if you have:

  • Proven experience in a leadership role with a minimum of 3 years of relevant experience.
  • Excellent communication and leadership skills
  • Demonstrated ability to manage ambiguity and uncertainty
  • Demonstrated ability to make strategic decisions that align with organizational goals and objectives.
  • Experience within healthcare or therapy services industry (Asset)

    • At Dialogue, your well-being is our priority

    Taking care of others also means taking care of our team. We've got you covered

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue's programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A flexible schedule and a hybrid work approach
  • An allocated budget for continuous training
  • Short and long-term incentive plans, including restricted stock units (RSUs)
  • An optional parental benefits program
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