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    Service Drive - Toronto, Canada - Brimell Toyota

    Brimell Toyota
    Brimell Toyota Toronto, Canada

    1 day ago

    Default job background
    Full time
    Description

    Career Opportunity

    Brimell Toyota is looking for a full-time Service Drive to join the automotive dealership. The candidate should have excellent written and oral capabilities; offer honesty, reliability, and flexibility. Customer service, organization and multi-tasking are crucial to the environment.

    Responsibilities

  • Provide basic information to general inquiries relating to our Service Operations, using common sense and discretion in divulging company information
  • Handle switchboard duties in a friendly, efficient, and tactful manner, including taking all incoming calls, re-directing calls, and taking messages if necessary.
  • Work Collaboratively with Sales and Service to drive appointments and bookings
  • Demonstrate sensitivity toward customers and strong interest in exceeding customers' expectations.
  • Communicate with customers to set and confirm service appointments
  • Ability to work a flexible schedule, including weekends and evenings.
  • Works with all departments in the dealership, charts and monitors daily activities.
  • Capable of project a positive image every time you place or receive a telephone call.
  • Is capable of addressing customer hesitation and resistance with patience and empathy.
  • Schedule and book appointments for Service
  • Promote special service programs

    • Qualifications

  • Minimum of 2 years related work experience preferably in an automotive dealership (e.g. Customer Service, sales or call centre role)
  • Microsoft Word, Excel, PowerPoint and Outlook exposure minimum of 1 year
  • Dealership experience is an asset
  • Demonstrate strong communication and interpersonal skills
  • Display positive energy

    • What We Offer

  • Competitive compensation plans
  • Collaborative team dynamic and Family-like atmosphere
  • Employee purchase plans and company discounts
  • Supportive work environment
  • Health and wellness initiatives
  • Exciting company events

    • Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don't meet all the qualifications. If you're looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

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