Jobs
>
Edmonton

    Product Specialist - Edmonton, Canada - RDO Equipment Co.

    RDO Equipment Co.
    RDO Equipment Co. Edmonton, Canada

    1 day ago

    Default job background
    Full time
    Description

    This individual will diagnose, inspect, and repair service equipment. They will build strong customer relationships and perform technical support for machines, including machine commissioning and operator/maintenance training. Follow up activities will include minor/major servicing and rental return inspections/repairs. Additional duties will include machine sales demonstrations and overall product support for machines in assigned area.

    Specific Duties Include:

  • Provide training, mentoring and coaching to RDO Equipment Co. Technicians in other stores.
  • Perform follow-up calls at customer locations on major parts and service sales.
  • Provide technology updates and solutions.
  • Ability to troubleshoot, train and demonstrate their proficiency on select product lines.
  • Perform onsite service, installations and product support across the area of responsibility.
  • Identify new business opportunities for service and repair of RDO Equipment products.
  • Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned.
  • Document machine information and repairs completed on work order, including parts and fluids used.
  • Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
  • Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
  • Monitor customer satisfaction.
  • Profile customer's machines, vehicles, and demographic information.
  • Market parts and service sales, such as machine inspections, overhauls, standard job quotes, and special parts promotions.
  • Address customer concerns and furnish timely remedies to effectively and satisfactorily resolve the specific issue(s).
  • Assist in training and coordination for basic in-field start-ups, including specific solutions for technology products.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. Follow all customer site related safety policies and procedures.
  • Conduct self in the presence of customers and community to present a professional image of RDO Equipment.
  • Proactively seek and participate in available company-sponsored training to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

    • Job Requirements:

  • 3-5 year's experience in an industry-related role with involvement in activities such as sales, service, training or other related work.
  • Must have strong electrical knowledge.
  • Excellent mechanical/electrical skills
  • Must have a clean driving record and the ability to travel in various weather conditions.
  • Ability to obtain a passport for international travel and obtain MSHA safety certification.
  • Trade specific tooling including hand and pneumatic/battery operated tooling
  • Travel expectations: 50-70%.
  • Strong computer skills
  • Strong communication skills
  • Excellent customer service skills
  • Candidates must have valid work authorization and be able to work in Canada without company sponsorship
  • FLINT Corp.

    Product Specialist

    1 day ago

    FLINT Corp. Edmonton, Canada

    **Job Description**: · Located in Sherwood Park, Alberta, our Wear Technologies division is a leading fabricator of asset integrity products servicing several industries. As part of our Sherwood Park Operations and Business Development teams, this role represents the first line o ...

  • Apache Pipeline Products Ltd

    Production/manufacturing Specialist

    1 day ago

    Apache Pipeline Products Ltd Edmonton, Canada

    **Apache Pipeline Products** is a leading manufacturer in pipeline cleaning and maintenance equipment. Proudly based in Canada, we manufacture and supply pigs and pigging related equipment for oil, gas and pipeline companies across the Globe. · We are currently recruiting **PRODU ...

  • Skechers

    Part Time Product Specialist-premium Outlet

    1 day ago

    Skechers Edmonton, Canada Part time

    The role of a Skechers Product Specialist is to provide an excellent customer experience. Product Specialists are enthusiastic and welcoming, they serve as Skechers product experts and are committed to customer satisfaction. · - Compensation Information_ · - Starting Rate: $16.50 ...

  • Diversified

    On-Site Video Production Specialist

    20 hours ago

    Diversified Edmonton, AB, Canada

    On-Site Video Production Specialist - Edmonton / Alberta, Canada · Thursday, April 18, 2024 · At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of so ...

  • Diversified

    On-Site Video Production Specialist

    15 hours ago

    Diversified Edmonton, Canada

    On-Site Video Production Specialist - Edmonton / Alberta, Canada · Alberta, Canada ● Edmonton, AB, Canada Req # Thursday, April 18, At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform bus ...

  • Makita Canada Inc.

    Senior Product Specialist F/M

    1 day ago

    Makita Canada Inc. Edmonton, AB, Canada

    You are responsible for the development of sales through building relationships with end users, advising them on current and new product introductions, organizing and delivering practical demonstrations, and educating end users about our products through their extensive product k ...

  • Komatsu Brasil International

    Used Rental Product Support Specialist

    1 week ago

    Komatsu Brasil International Edmonton, AB, Canada

    Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a ...

  • Alberta Motor Association

    Product Sales and Service Specialist, Travel

    15 hours ago

    Alberta Motor Association Edmonton, Canada Regular Full time

    AMA · SOME PEOPLE CALL YOU A walking TRAVEL guidebook. · Posted: · Closing: When filled · Location: AMA Edmonton South · You're a natural at connecting travelers with the world. You love researching product, buying patterns, sourcing, development, proposals, administering trav ...

  • Komatsu

    Used Rental Product Support Specialist

    1 day ago

    Komatsu Edmonton, Canada

    Job Overview Reports to: Manager, NSG Used Equipment & Rental Fleet · Shift: 5x2 · Location: Edmonton, AB · Relocation: No · Travel: 10-15% · This role provides full support to the Manager - NSG, Used Equipment and Rental Fleet, Regional account managers and sales team, Inv ...

  • Komatsu

    Used Rental Product Support Specialist

    4 weeks ago

    Komatsu Edmonton, Canada

    Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a ...

  • Komatsu

    Used Rental Product Support Specialist

    1 day ago

    Komatsu Edmonton, Canada

    Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a ...

  • BASF Canada Inc.

    Technical Service Specialist

    1 day ago

    BASF Canada Inc. Edmonton, Canada

    **Create Your Own Chemistry: What We Offer You**: · **At BASF**, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the wo ...

  • Action Car and Truck Accessories

    Accessory Specialist

    2 days ago

    Action Car and Truck Accessories Edmonton, Canada

    Do you look at a vehicle and only see upgrade possibilities? Do your friends call you a car and truck nut? Action Car and Truck Accessories may be the place for you · We offer competitive wages, full health and dental benefits, paid vacation and great employee discounts. · Our Ac ...

  • Pivot Furniture

    Furniture Courier and Assembler

    2 days ago

    Pivot Furniture Edmonton, Canada

    **Courier Team**: · Pivot is looking to add active and enthusiastic members to our Courier Team, who are strong communicators and have a passion for driving and building furniture. Communication is very important in this role as you will be working closely with our Customer Produ ...

  • Ketek Group Inc

    Project Specialist

    18 hours ago

    Ketek Group Inc Edmonton, Canada

    **WHY JOIN US?** · - 100% Employer funded health, dental, and vision coverage · - RRSP matching program · - Competitive wages and flexible vacation · - Retention Bonus · - Family-operated business · **Position Background**: · We currently have an exciting opportunity for a Projec ...

  • Nintendo of Canada Ltd

    Nintendo Experience Specialist

    2 days ago

    Nintendo of Canada Ltd Edmonton, Canada

    **Nintendo Experience Specialist - Edmonton** · **PURPOSE/SUMMARY**: Our mission is to generate demand for Nintendo experiences and facilitate acquisition, ultimately making people smile. Delivering on this mission is the primary purpose of all Nintendo of Canada, Ltd (NOCL) empl ...

  • Finning International Inc.

    Technology Platform Specialist

    1 day ago

    Finning International Inc. Edmonton, Canada

    Company: · Finning Canada · Worker Type: · Permanent · Position Overview: · Join us at the forefront of innovation As a Technology Platform Specialist with Finning, you'll dive into the exciting world of transformative technologies that revolutionize safety and productivity in mi ...

  • Alberta Health Services

    Radiopharmacy Specialist

    1 day ago

    Alberta Health Services Edmonton, Canada

    **Your Opportunity**: · This is a part time position working Monday to Friday 3:00am to 6:50am. This position is responsible for coordinating the technical and clerical procedures involved in the production, formulation, dispensing, quality control and distribution of radiopharma ...

  • CIMA+

    Cad Specialist

    18 hours ago

    CIMA+ Edmonton, Canada

    **Welcome to a place where people are at the heart of everything we do.** · Welcome to people who like people, to brilliant minds, tomorrow's visionaries, challenge seekers, collaborators, and those with an entrepreneurial spirit in their DNA. · At CIMA+, you'll find a place wher ...

  • ATB Financial

    Mortgage Specialist

    18 hours ago

    ATB Financial Edmonton, Canada

    **OUR BOTTOM LINE IS DIFFERENT.** · **There's something special about working at ATB,** and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to b ...