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    Implementation Specialist - Vancouver, Canada - Apex Systems

    Apex Systems
    Apex Systems Vancouver, Canada

    1 week ago

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    Description

    Implementation Specialist

    Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Majors Implementation Specialist with experience delivering SaaS solutions to enterprise customers, strong problems solving ability and ability to create not just a project plan but solid solution to place at our client.

    Start date: ASAP.

    Location: Western Canada (travel required)

    Job Description - Majors Implementation

    • Manage implementations for major retailers
    • Expectation is that up to 3 implementations could be carried out simultaneously
    • Update client's documentation in preparation for weekly sync's Google sheet/Smartsheet [Ext] Weekly slide deck
    • Manage expectations with clients for any development work being completed as part of the implementation
    • Go onsite with clients where needed for kick offs, training, post live etc.
    • Report monthly progress on implementations to the team
    • Work with BD on retailer accounts that require support on both platforms
    • Update slack on a regular cadence with client activity

    Minimum Qualifications:

    • A Bachelor's degree or equivalent work experience
    • 10+ years of experience implementation warehouses, or similar (grocery, ecommerce, retail, or similar related experience preferred)
    • Strong project management skills and ability to independently drive zero-defect execution
    • Ability and willingness to creatively solve operational problems
    • Enterprise SaaS implementation experience
    • Ability to work independently
    • Travel across North America required

    Preferred Qualifications:

    • Computer science education
    • Familiarity with implementing and optimizing omni-channel retail strategies and technologies in physical store locations
    • Project management experience
    • Technology background
    • API experience
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