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    Senior Shop Coordinator - Ontario, Canada - CharityVillage

    CharityVillage
    CharityVillage Ontario, Canada

    1 week ago

    Default job background
    Full time
    Description

    Department:
    Food Recovery and Partnerships

    Reports to:
    Senior Manager, Retail and Foodservice
    Permanent Full-Time
    Time Required on-site: 20% (approximate)
    Second Harvest is Canada's largest food rescue organization and is a global thought leader on perishable food redistribution.

    We operate at the intersection of hunger relief and environmental protection, tackling food loss and waste through food redistribution, research, awareness, and education while continually innovating, and collaborating to ensure a more sustainable planet.

    We work with thousands of food businesses from across the supply chain utilizing logistics and technology to reduce the amount of edible food going to waste, thereby diverting unnecessary greenhouse gases from entering the environment.

    The Food Rescue Coordinator is responsible for supporting the continued expansion of food rescue activities by engaging, onboarding, and stewarding corporate donor partners at the national level to use the Second Harvest Food Rescue App.

    This role will focus primarily on our large retail partner, Loblaw Companies Limited, to ensure the effective support, integration, and engagement of their banner stores on the Second Harvest Food Rescue app across the country to optimize food donations.

    We are looking for a collaborative and organized team player who can build and maintain strong relationships with our donors to increase engagement and variety of food rescued.

    Provide best in class customer service on daily basis, promptly responding to user requests in timely manner and assisting stores with posting food donations.

    Drive engagement and donation activity on the Food Rescue platform across Canada, aiming to exceed targets for store engagement and donation activity.

    Generate and deliver reports to donor partners, meeting Second Harvest's data service standards.
    Liaise with Second Harvest National Operations team and other Second Harvest staff to ensure efficient program delivery.

    Meet with donors both digitally and in-person, providing demonstrations of the Food Rescue platform and helping establish donation best practices.


    Analytical:

    data is your friend; You have an intermediate level on Excel (comfortable with using simple formulas and pivot tables).

    Experience working in a client-facing role within the food industry and/or retail an asset.
    Interest in sustainability, food rescue, and hunger relief.

    Have a Valid Class G driver's license and able to travel for meetings (mileage compensated if using own vehicle).

    Bilingualism (French) an asset
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