- Graduation from a recognized college or university with a specialization in administration, logistics, social science or another specialty relevant to the duties of the position.
- A minimum of six (6) years of operational experience including liaising, developing collaborative working relations and establishing communication links with various external stakeholders within the industry.
- A minimum of four (4) years of experience conducting inspections or monitoring in a highly regulated environment where compliance to operating standards and procedures is critical.
- A minimum of three (3) years of experience writing reports and giving recommendations to management.
- Ability to use a variety of software applications such as Word, Excel, PowerPoint and mobile devices.
- Effective communication skills (both orally and in writing) in conveying operating standards and procedures.
- Ability to impact and influence others.
- Ability to work effectively under time constraints and stress.
- Ability to learn quickly and apply new concepts.
- Skilled in developing creative and effective learning solutions.
- Ability to work successfully in a team environment.
- Strong analytical skills.
- Sound judgment.
- Exposure to unionized work environments.
- Knowledge of the aviation industry and the related regulatory and security issues.
- Knowledge of CATSA's mandate and priorities, as well as an awareness of relevant legislation impacting CATSA.
- Familiarity with performance monitoring tools and software.
- Ability to work overtime as required;
- Ability to travel as required
- Language Profile: English Essential;
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.
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Service Delivery Coordinator
1 week ago
BGIS Toronto, CanadaWho We Are · Nous cherchons à embaucher un coordonnateur de la prestation de services bilingue (français/anglais) à temps plein pour travailler à distance à partir de l'Ontario. L'horaire de travail sera du samedi au mercredi. · RÉSUMÉ · Le coordinateur de la prestation de servic ...
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Service Delivery Manager
4 days ago
Xerox Toronto, Canada**City**:Toronto · **State/Province**:Ontario · **Country**:Canada · **Department**:Service Delivery · **Date**:Wednesday, February 22, 2023 · **Working time**:Full-time · **Ref#**: · **Job Level**:Manager · **Job Type**:Experienced · **Job Field**:Service Delivery · **Seniority ...
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Service Delivery Lead
1 week ago
OntarioMD Toronto, Canada**Service Delivery Lead** · **Job Band: 4** · **Location: Toronto** · The **Service Delivery Lead** is responsible for advancing OntarioMD's suite of products and services through the software development lifecycle, providing product leadership for operational support and contrib ...
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Service Delivery Representative
1 week ago
Fidelity Investments Toronto, CanadaJob Description · Position - Service Delivery Representative - hybrid working pattern · Who We Are: · Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office supp ...
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Service Delivery Manager
1 week ago
University Pension Plan Toronto, CanadaABOUT UPP · UPP is the first pension plan of its kind in Ontario's university sector, proudly serving over 39,000 members across four universities and 12 affiliate organizations. Our purpose is to bring greater retirement peace of mind to the university sector by investing with i ...
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Service Delivery Manager
1 week ago
ThinkOn Toronto, CanadaREMOTE · TORONTO, ONTARIO, CANADA. · FULL-TIME. APRIL 12, 2023 · Description · The · **Service Delivery Manager **will lead and be responsible for overseeing and improving the supply chain operations of ThinkOn IT equipment sourcing. The role will support the Engineer, Operations ...
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Service Delivery Manager
1 week ago
ThinkOn Toronto, CanadaThe **Service Delivery Manager** will lead and be responsible for overseeing and improving the supply chain operations of ThinkOn IT equipment sourcing. The role will support the Engineer, Operations and Product team in all areas of procurement related to Infrastructure. This rol ...
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Service Delivery Supervisor
6 days ago
ALSTOM Toronto, CanadaReq ID:435328 · Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated syste ...
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IT Service Delivery Manager
1 week ago
Advanced Chemistry Development Inc Toronto, CanadaJob Title: · **Information Technology (IT) Service Delivery Manager** · Location: Europe and North America (hybrid) · About ACD/Labs: · For over two decades, ACD/Labs has been supporting the scientific R&D community with software built by fellow scientists along with a team of mo ...
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Supervisor Delivery Service
4 days ago
ALSTOM Toronto, CanadaLeading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised s ...
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Service Delivery Manager
1 week ago
Sun Life Toronto, CanadaYou are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspir ...
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IT Service Delivery Specialist
1 week ago
Zenith System Solutions Inc. Toronto, Canada5 yrs minimum full time in a corporate/business environment · - Specific Responsibilities Planning & Administration · - Provide information and assist IT Service Delivery Manager with IT budgeting and cost control · - Follow and enforce Emerson policies regarding IT management, s ...
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Service Delivery Consultant
3 days ago
Simcorp Toronto, CanadaAbout us: · At SimCorp, Delivery Management roles within Platform-as-a-Service (PaaS) Operations, are process/operations specialist tasked with leading the deployment, testing, integration, and daily operation of our cloud hosted platforms running SimCorp Dimension. · We take the ...
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Service Delivery Intern
4 days ago
Thales Toronto, CanadaLocation: Toronto, Canada · Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains ...
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Service Delivery Supervisor
5 days ago
ALSTOM Toronto, CanadaReq ID:435355 · Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated syste ...
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Service Delivery Coordinator
1 week ago
BGIS Toronto, CanadaWho We Are · SUMMARY · The **Service Delivery Coordinator **is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the life cycle of work orders. This is done by ensuring that vendors adhere to SLAs and complete ...
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Service Delivery Manager
6 days ago
Diversified Toronto, CanadaService Delivery Manager · What part will you play? · The Service Delivery Manager, is a hands-on technical leader who coordinates all the onsite technical details, activities and resources required to successfully execute the client's specific live events in a creative, engaging ...
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Service Delivery Supervisor
8 hours ago
ALSTOM Toronto, CanadaReq ID:449832 · Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated syste ...
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Manager, Service Delivery
5 days ago
OPTrust Toronto, CanadaManager, Service Delivery · Department: ITOS · Type: Permanent · Location: Toronto · Posting Date: August 1, 2023 · At OPTrust, · _paying pensions today, preserving pensions for tomorrow_ is our mission and business. · When you choose OPTrust, you join a team of smart, talented p ...
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Service Delivery Manager
1 week ago
Thomson Reuters Toronto, CanadaThe Service Delivery Manager is responsible for ensuring that Thomson Reuters receives the highest level of service quality and efficiency from Service Providers (both internal and external). The position will be accountable for service quality, measurement, and integration with ...
Manager, Service Delivery - Toronto, Canada - CATSA / ACSTA
Description
Summary of responsibilities:
The Manager, Service Delivery is responsible for managing the daily provision of security screening operations by Service Contractors (SCs) in accordance with all applicable aviation transport security regulations and in close collaboration with all key stakeholder representatives at the assigned airport(s) within a defined region. The Manager, Service Delivery performs all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
This position is best suited to individuals with the following skills and abilities:
Valuable skills include:
Specific work requirements:
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