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Service Support
1 day ago
Freehouse Collective Toronto, CanadaFreehouse Collective is hiring Service Support (Bar Backs, Bussers, Food Runners, etc.) to work our new Sing Sing location in Toronto. · If you care about food, beer, cocktails, sports, music and also happen to take pride in providing great hospitality, this is where you need to ...
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Support Services Supervisor
6 days ago
University Health Network Toronto, Canada**JOB POSTING #915752** · Position: SUPPORT SERVICES SUPERVISOR · Site: TORONTO GENERAL HOSPITAL · Department: SUPPORT SERVICES · Reports to: MANAGER · Hours: 15 HOURS PER WEEK; FRI/SAT/STATS Additionally need to be available 3 days during the week · Salary Range: $ $39.95 per ho ...
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Customer Service Support
1 week ago
Emonics Toronto, CanadaRole · - Customer Service Support · - BilingualKey · Location - Toronto, ON · **Skills**: · - Responsible for providing Bilingual Customer Service Support. · - Service Now reporting, perform ticket analytics, helpdesk analyst. · - providing L1/L1.5 support, excellent customer han ...
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Support Services Supervisor
1 week ago
University Health Network Toronto, Canada**JOB POSTING #911647** · Position: SUPPORT SERVICES SUPERVISOR · Site: TORONTO GENERAL HOSPITAL · Department: SUPPORT SERVICES · Reports to: MANAGER · Hours: 15 HOURS PER WEEK; SAT/SUN/STATS · Salary Range: $ $39.95 per hour · Status: PERMANENT PART-TIME · University Health Net ...
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IT Support Services Analyst
6 days ago
Foresters Financial Services, Inc. Toronto, CanadaCareer Opportunity · Role Title · IT Support Services Analyst · Purpose of role · In this role, the IT Support Services Analyst will assist, as required, the Team Leader IT Support Services and the IT Operations Manager in the governance of standard and Non Standard Service Reque ...
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Customer Service Support
5 days ago
Dixon Hall Toronto, Canada**Employment Type**: Full-time (10 weeks - 35 hours/week) · **Department**:Employment and Settlement Services · **Union**: Included (CUPE) · **Salary**: $16.55/hr · **File #**:24-ESS-03 · **Posting Date**:February 16, 2024 · **Posting Close**: March 24, 2024 · **Location**:58 Sum ...
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Service Support Associate
1 week ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · We are looking for a · **_Service Support Associate._** · As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and prof ...
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Service Support Associate
6 days ago
Canada Life Assurance Company Toronto, Canada**Job Description**: · At Canada Life, our Customers are at the center of what we do. As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and ...
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Service Support Associate
1 week ago
Ontario Pension Board Toronto, Canada**Service Support Associate (Multiple Positions)** · **1 year Contract** · Are you interested in learning more about the pension industry? We have an excellent opportunity to join our team as a temporary Service Support Associate. Reporting to the Manager, Client Services, you'll ...
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Bilingual Support Services
1 week ago
AstraNorth Toronto, Canada**Location**: Downtown Toronto, ON · Position requires **rotational shift work**. · Shift Timings are - Weekdays: 07:00 AM to 03:00 PM and 02:00 PM to 11:00 PM and Weekends: Sat: 10:00 AM to 06:00 PM and Sun: 01:00 PM 08:00 PM · **Skills Required**: · - **Should have an experienc ...
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Supervisor, Support Services
5 hours ago
University Health Network Toronto, CanadaFull-time · - Department: FM-PRO Clinical Support · **Company Description**: · - The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabi ...
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Analyst, IT Support Services
1 day ago
Bacardi Toronto, CanadaYOUR OPPORTUNITY- · **Responsibilities**: · - RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE- Responsible for supporting and troubleshooting LAN, wireless · - Provide hardware set up and support for desktops, laptops, Apple iPhone iPad, as well as other ...
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Service and Support Specialist
5 hours ago
Intuit Toronto, Canada**Overview**: · Come join the Customer Success team as a Service and Support Specialist. As a Service and support specialist, you will be responsible for verifying product issues reported by front line support and working closely with multiple product teams to get issues resolved ...
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Bilingual Support Services
1 week ago
AstraNorth Toronto, CanadaPosition requires **rotational shift work**. · Shift Timings are - Weekdays: 07:00 AM to 03:00 PM and 02:00 PM to 11:00 PM and Weekends: Sat: 10:00 AM to 06:00 PM and Sun: 01:00 PM 08:00 PM · **Skills Required**: · - **Should have an experience of 1-3 years in Customer Service**: ...
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Service Desk Support
1 week ago
Humber River Health Toronto, CanadaPosition Profile: · **Build your career - at the hospital that's built for the future** · Since opening our doors in 2015 as North America's first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we l ...
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Support Services Supervisor
5 hours ago
Compass Group Toronto, Canada**Status: Full Time** · **Wage: $27/hour** · **Location: 4001 Leslie St Toronto** · You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the worl ...
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Support Services Assistant
1 week ago
University of Toronto Toronto, Canada**Date Posted**:05/06/2024 · **Req ID**: 37220 · **Faculty/Division**: Vice-Provost, Students · **Department**: University Registrar's Office · **Campus**: St. George (Downtown Toronto) · **Position Number**: · **Description**: · **About us**: · The Financial Aid unit in the Uni ...
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Customer Service Support- Bilingual
1 week ago
Atlantis IT group Toronto, Canada**Customer Service Support · - Bilingual** · **Toronto, ON - Onsite** · **Full Time** · **Key Skills**: · Responsible for providing Bilingual Customer Service Support. · Service Now reporting, perform ticket analytics, helpdesk analyst. · providing L1/L1.5 support, excellent cust ...
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Industry Support Service Coordinator
1 day ago
GS1 Canada Toronto, Canada**Description**: · The incumbent in this role responds to inquiries and concerns from subscribers and prospects, describes GS1 Canada's offerings and their value and ensures the highest standards of efficient and professional service is delivered. Key metrics for this role may in ...
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Personal Support Service Worker
1 day ago
COTA Health Toronto, Canada**PERSONAL SUPPORT SERVICE WORKER-PSSW** · **Modular Housing, 321 Dovercourt** · **One (1) Bargaining Unit, **Permanent Part-Time position** · **Saturday-Sunday: 9:00pm-5:00pm** · **About Cota** · If you're looking to contribute your expertise at a community-based organization ma ...
Director, Support Services - Toronto, ON, Canada - MDA
Description
York is a leading international teaching and research university,and a driving force for positive change.Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success.
Together, we can make things right for our communities,our planet and our future.York is a leading international teaching and research university,and a driving force for positive change.
Empowered by a welcoming and diverse community with a uniquely global perspective, we are preparing our students for their long-term careers and personal success.
Together, we can make things right for our communities,our planet and our future.The mission of York University's Office of Labour Relations is to facilitate effective labour relations between the University and the unions who represent York University employees.
The Office strives for mutually respectful and reciprocal relationships that benefit the University and our employees, and that are consistent with and advance the desired culture of the University.
As a key leader in the Office of Labour Relations, and reporting to the Assistant Vice-President, Labour Relations (AVPLR), the Director, Employee Relations provides professional and strategic advice to senior leaders on a wide range of labour relations issues and leads the Employee Relations Office in achieving effective labour relations with the University's operational and support staff bargaining units.
The Director leads a team that serves as the University's key liaison with all six of its operational and support staff bargaining units and is responsible for:the negotiation interpretation, and application, of operational and support staff collective agreements
York University currently has 14 different bargaining units representing full-time, part-time and casual workforces totaling approximately 11,000 employees. The position of Director Employee Relations focuses on six bargaining units comprising approximately 3000 operational and support staff.
They include the York University Staff Association (YUSA) Unit 1, York University Staff Association (YUSA) Unit 2, Canadian Union of Public Employees (CUPE 1356, CUPE 1356-1, CUPE and the International Union of Operating Engineers (IUOE).
In the University's complex multi-bargaining unit environment, the Director, Employee Relations works collaboratively with the AVPLR and the Director, Faculty Relations to implement a comprehensive labour relations strategy for the University that mitigates institutional risk, aligns with the University's academic plan, and that builds mutually respectful and reciprocal relations with our union partners.
Master's in Industrial Relations (MIR) degree or Law Degree specializing in labour/employment law or equivalent level of education and experience is required.
Certificate and/or training in Alternate Dispute Resolution is considered an asset.Expertise in facilitating the resolution of complaints and grievances, advocating effectively on behalf of the employer, and in directing legal counsel on arbitration handling and settlement.
Experience working with senior management on strategic planning initiatives. Experience providing senior administrators with advice on labour relations and employment related issues.In all oral and written communications with union representatives pertaining to both rights and interest disputes, must possess the labour relations skill, experience, and acumen to both strive for effective resolution while advocating for the University's interests in the face of potential litigation, and must be able to coach other members of the team to do the same.
Strong commitment to equity and diversity, with proven skills in promoting a respectful and inclusive workplace environment.Strong program and policy development skills.
This position requires the candidate to produce a verification of degree(s), credentials(s), or equivalencies from accredited institutions and/or international equivalents at the time of interview.
York's CPM Compensation Framework has a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Performance Based Recognition Award.
Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a lump sum Performance Based Recognition Award.
Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation.
York is committed to ensuring the way we work serves our diverse community and advances our commitment to Living Well Together, one of the Six Priorities for Action in the University Academic Plan.
As part of this commitment the University has implemented a Hybrid Work Policy.York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community.
Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.