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    Order Entry Clerk - Hamilton, Canada - Randstad Canada

    Randstad Canada
    Randstad Canada Hamilton, Canada

    1 week ago

    Randstad Canada background
    Permanent
    Description
    Order Entry Clerk in Ancaster

    Are you a high-energy and customer service-oriented individual looking to work in a small team environment? Do you want to work in a fun and positive work environment helping customers daily? Do you love working with multiple teams in a dynamic role?

    Then this might be the perfect opportunity for you

    We are currently recruiting for a permanent Order Entry Clerk to join a growing company within the Lighting industry. You will be responsible for
    managing all aspects of the post-sales process from order entry to post-warranty service.

    Job duties will include entering and processing orders through an internal system, generating quotes for clients, and communicating with outside sales, shipping, designers, engineers, and other internal departments to ensure orders are completed timely and accurately.

    Benefits include working for a small, established company that offers great benefits and fosters a supportive team environment in the lighting industry

    The ideal candidate will have a strong work ethic, be reliable, and be very detail-oriented.

    This successful candidate will be working with clients, distributors, and vendors within the lighting and design field to ensure products and services are delivered in a timely manner.

    Please email if you are interested and want to hear more

    Advantages

    • Permanent position in Ancaster
    • Monday – Friday day time hours
    • Salary $45,000 – $55,000
    • Friday half days options in the summer
    • Annual performance Bonus
    • Open concept or modern workplace
    • Casual dress code
    • Fastpaced, dynamic environment
    Responsibilities

    • Receive sales orders from our distributor partners and enter them into OASIS sales software promptly, ensuring company requirements are met for terms
    and conditions

    • Create approval drawings that are easy to understand/approve and clearly state what extra information is required prior to the order being released
    • Liaise and follow up with our Manufacturers on lead times and back orders; advise customers and sales representatives of any potential/actual delivery
    issues

    • Expedite the delivery of the orders when needed
    • Keep an updated status of all orders on back order and/or on hold and follow up with customers as necessary
    • Ensure optimum servicing to our existing customer base by responding promptly, tactfully, and accurately to customer inquiries.
    • Maintain strong client relationships and ensure client satisfaction.
    Qualifications

    • Minimum 1.5+ years of Customer Service and or Order Entry experience
    - proficient in ERP and or CRM software as well as MS Office Excel

    • Experience within Lighting or related industry is an asset
    • Accurate data entry and strong mathematical skills
    • Excellent communication both written and verbal
    • Analytical, strong problemsolving skills
    • Detailedoriented, excellent organizational and multitasking skills
    • The successful candidate must be eligible for or hold a valid passport. Occasional travel will
    be required for product training.

    • Must live within commuting distance of Ancaster, ON
    Summary
    How to Apply?


    • Email your resume to today
    • Apply online today


    Not interested in this role but still looking for your next great opportunity? Randstad oversees various permanent and contract positions such as Reception, Administrative Assistant, Executive Assistant, Customer Service Representative, Accounting Clerk, Data Entry, and Inside Sales.

    If you are interested in these roles, please feel free to reach out to us to discuss what you are looking for

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

    As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

    In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

    We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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