Jobs
>
Operations Manager
>
Vancouver

    Operations Manager - Vancouver, BC, Canada - FortisBC

    FortisBC
    FortisBC Vancouver, BC, Canada

    1 week ago

    Default job background
    Description

    As the province's largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.C.'s energy landscape.

    With your technical expertise and passion for a great user experience, you're a great candidate for our Operations Process Lead position.

    In this role, you'll provide functional and technical consulting to support internal business unit processes and related information technologies, including our SAP Customer Relationship Management, Customer Portal, and ISU Billing solution modules.

    As part of the application support team within Information Systems (IS), you'll offer support and leadership for project management, systems sustainment, and issues resolution.

    Collaborate with business stakeholders to understand and elicit business requirements and translate them into effective application solutions.
    Configure customer applications to deliver project results, and ensuring internal controls and audit trails are maintained throughout.
    Drive the planning and execution of software upgrades, patches, and enhancements, ensuring minimal disruption to business operations.

    Build rapport within IS groups, vendors, and cybersecurity, which includes collaborating to mitigate potential risks or issues with utmost urgency.

    Assist the business in making continuous improvements to systems and processes and recommend new innovative technology solutions to support their objectives.

    Act as delivery manager on projects or initiatives which includes resource management, vendor management, and demonstration of leadership to ensure they are on time and on budget.

    Manage relationships with key vendors to coordinate change, advocate for business, and/or engage support for projects & initiatives.
    Contribute to large, cross-functional projects which may include Enterprise Resource Planning (ERP and other customer engagement application projects.

    Achieve a high level of awareness of the strategies of various business units to continuously improve the efficiency and outcomes of their processes to support their success.

    A bachelor's degree in a related business area from a recognized program, plus a minimum of 7 years of recent, related experience, including a background in SAP-CRM applications and customer information systems, or an equivalent combination of education, training, and experience.

    Proficiency in CRM customization and configuration, including creating custom fields, workflows, process automation, and data integration.

    Solid understanding of the software development life cycle and industry best practices around application deployment including testing, and application security.

    SAP Certification in CRM, ISU or core modules &/or several years consulting experience is considered an asset.
    Experience with SAP S/4 Hana and C4C/ CX is considered an asset.
    Experience with Identity Access Management and Customer Portal solutions is considered an asset.
    Experience writing or reviewing JAVA code is considered an asset.

    A collaborator with excellent verbal and written communication skills to effectively convey technical information to both technical and non-technical stakeholders.

    A deadline-driven mentality with the ability to effectively prioritize multiple projects and assignments at any given time.

    In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

    We also encourage volunteerism and nourish the need to give back to your community.
  • Electronic Arts

    Operations Manager

    1 week ago

    Electronic Arts Vancouver, Canada

    Quality, Verification and Standards (QVS) is a transforming business has a worldwide presence. Our size and global reach requires prioritization, focus and the ability to switch context multiple times a day. You are collaborative and excel at working with multiple partners. We're ...

  • Tenmay16 Investment Corporation

    Operations Manager

    1 week ago

    Tenmay16 Investment Corporation Vancouver, Canada

    Company Introduction_ · - Duties and Responsibilities_ · - Sets metric goals for other manages and staff; · - Heads meetings at several locations; · - Identifies underperforming areas and inefficient processes and develops strategies to gain improvement; · - Reviews financial and ...

  • ClaimsPro LP

    Operations Manager

    1 day ago

    ClaimsPro LP Vancouver, Canada

    Company: · ClaimsPro LP · Operations Manager - Remote (Vancouver, BC) · This role will directly support the management operational needs of the Director of Operations, Business Unit Leaders Nationally, Business Development, and the Insurer Management Services Team. This role will ...

  • Raymond James Financial

    Manager, Operations

    1 week ago

    Raymond James Financial Vancouver, Canada

    **Manager, Operations** · **Job Summary** · Working directly with the Raymond James (USA) Ltd. ("RJLU") Senior Management Team, this individual will provide the leadership for the RJLU Private Client Group ("PCG") business operations in Canada, acting as the primary point of cont ...

  • PETERSON GROUP PROPERTI

    Operations Manager

    1 week ago

    PETERSON GROUP PROPERTI Vancouver, Canada

    We believe in forging long-lasting relationships to create change in our communities. From one building on Alberni Street in Vancouver to a range of projects across North America, we've expanded into diverse areas of expertise across the real estate industry. Our interests includ ...

  • Hostelling International-Canada-Pacific Mountain Region

    Operations Manager

    1 day ago

    Hostelling International-Canada-Pacific Mountain Region Vancouver, Canada

    Hostelling International-Canada-Pacific Mountain Region · - Management · - Full Time | · - Permanent · Thurlow Street, Vancouver BC · - 1 position available · - Accessible Employer: Yes · - Open to International applicants with valid Canadian Work permits: Yes · Posted on July 12 ...

  • WS Audiology Americas

    Operations Manager

    1 week ago

    WS Audiology Americas Vancouver, Canada

    HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a hearing health issue in 2021, our teams are passionate about providing an exceptional client ...

  • Indigo Park Canada

    Operations Manager

    5 days ago

    Indigo Park Canada Vancouver, Canada

    The Operations Manager will be a passionate leader for the Indigo brand responsible for ensuring that professional parking management service is delivered to our clients and customers. · **What Would You Be Doing?** · - Responsible for developing client relationships, business re ...

  • Electronic Arts

    Operations Manager

    5 days ago

    Electronic Arts Vancouver, Canada

    Creative & Development (C&D) is a global team supporting the delivery of strategic technologies and data analytics for EA's game development studios. · The C&D Operations team enables the overall business to run smoothly. We deliver insights, drive change management, and build to ...

  • Vancouver Convention Centre

    Operations Manager

    1 day ago

    Vancouver Convention Centre Vancouver, Canada

    Our vision is to be the global leader in outstanding venues and events with a mandate to generate economic and community benefit for the people of British Columbia through prudent management of public facilities. · The Vancouver Convention Centre is hiring Overnight Operations Ma ...

  • Wärtsilä

    Operations Manager

    5 days ago

    Wärtsilä Vancouver, Canada

    **Operations Manager**: · Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, an ...

  • Peoples Group

    Operations Manager

    2 days ago

    Peoples Group Vancouver, Canada

    **About us**: · Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 30 years. Our mission is to exceed our customers' expectations by providing exceptional customer ...

  • SE Health

    Operations Manager

    5 days ago

    SE Health Vancouver, Canada

    **JOB SUMMARY**: · Reporting to the Regional Operations Manager, Seniors Health - British Columbus, the Operations Manager will support the mission and vision of SE Health by providing overall management and administrative support for the facility living business in British Colum ...

  • CBRE

    Operations Manager

    1 day ago

    CBRE Vancouver, Canada

    Posted- 18-Apr-2023- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Administrative, Sales Support, Sales/Brokerage- Location(s)- Vancouver - British Columbia - Canada**JOB SUMMARY** · **This position supervises and manages the administrative and operatio ...

  • Ending Violence Association of BC

    Manager of Operations

    1 week ago

    Ending Violence Association of BC Vancouver, Canada

    **Employment Opportunity: Manager of Operations** · **About Ending Violence Association of BC** · The Ending Violence Association of BC (EVA BC) is a dynamic, solutions-based provincial non-profit association that trains and supports over 300 anti-violence programs and cross-sect ...

  • Organika

    Operations Manager

    6 days ago

    Organika Vancouver, Canada

    Salary: $80,000 - $110,000 DOE · **Who are we?** · We are a premium natural health company from British Columbia, Canada, obsessed with helping people live healthier for over 30 years now · As trendsetters in the health industry, we strongly believe everyone should have accessibi ...

  • BEST - For A Cleaner World

    Operations Manager

    6 days ago

    BEST - For A Cleaner World Vancouver, Canada

    **BEST Service Pros **is a leading janitorial and building services provider with a specialization in post secondary institutions. We are based out of Coquitlam, BC but maintain sites across BC, AB and ON. We have been recognized by **Deloitte** for being one of** Canada's Best M ...

  • Triton Environmental Consultants

    Operations Manager

    5 days ago

    Triton Environmental Consultants Vancouver, Canada

    Operations Manager - Vancouver, BC · THE OPPORTUNITY · Triton Environmental Consultants Ltd. (Triton) has experienced tremendous growth over the last two years and as part of our continued expansion, we have openings for Operations Managers in both our Calgary and Vancouver offic ...

  • Organika

    Operations Manager

    1 week ago

    Organika Vancouver, Canada

    **Who are we?** · We are a premium natural health company from British Columbia, Canada, obsessed with helping people live healthier for over 30 years now · As trendsetters in the health industry, we strongly believe everyone should have accessibility to natural wellness solution ...

  • C & R Digital Consulting

    Operations Manager

    1 week ago

    C & R Digital Consulting Vancouver, Canada

    Education: Bachelor's degree · - Experience: 3 years to less than 5 years · **Tasks**: · - Plan, organize, direct, control and evaluate daily operations · - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other ad ...