Description

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Description

Medline Industries has an immediate opening for a Manager Product Sales Specialist with our Capital & Furnishings division. This role will manage the Southwest/West Region. Manage technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products.

Lead execution of sales plans through pre-sales and/or post-sales technical consulting activities.

Manage the goals, pipeline, travel schedule, and territory maintenance with the specialist team.

Manage the product expert team and resources focused on Medline's product portfolio and related sales initiatives.

MAJOR RESPONSIBILITIES

Sales Partnership

Manage/set overall key strategy and go-to-market approaches with Medline Sales Leaders.

Manage sales strategies that drive overall achievement of sales targets. Drive sales pipeline; grow and retain existing accounts by presenting new solutions, products and services.

Lead sales team and initiatives through all sales phases. Encourage and manage open communication between Product, Sales and Specialist teams.

Reinforce division strategic direction to the sales specialist team with weekly check ins, goal setting, objection handling, personal & professional, advice, and pipeline management.

Research & Planning / Business Review

Manage delivery of business reviews in partnership with Division Product Management.

Train Medline teams to prepare and present customer needs plan and gain assurance plan is feasible, within cost, time, and environment constraints.

Oversee development and delivery of competitive analysis materials and presentation.

Customer Engagement

Accountable for team's overall customer engagement; ensure teams has the necessary tools, resources and knowledge to positively engage customer and to support sales efforts.

Facilitate positive relationships with key decision-makers and external customer key stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists.

Own all issue and problem resolution; ensure Specialist team and partner divisions deliver solutions. Determine if additional training & education is required.

Program Execution / Implementation

Lead point of escalation and face of specialist team when conflict resolution required. Oversee implementation of specialist-led product conversion & implementations.

Plan for and manage multiple initiatives for program creation, trial support and implementation.

Will have a continuing role in customer support to address clients' issues in the usage of organizational products/services.

Product Development

For the Specialist team, identify product positioning and innovation opportunities.

Oversee market research to identify and track market trends that affect sales, service and product development.

Ensure transfer of feedback for product improvement, and potential new products with appropriate departments.

Management Responsibilities

--Accountable for managing people, setting direction and resource planning & deployment

--Day-to-day operations of a group of employees

--May have limited budgetary responsibility and usually contributes to budgetary impact

--Interpret and execute policies for departments/projects; develop, recommend and implement new policies or modifications to existing policies

--Provide general guidelines and parameters for staff functioning

--Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies

Qualifications

MINIMUM JOB REQUIREMENTS

Education

Typically requires a Bachelor's degree in a business or clinical field.

Work Experience

At least 5 years overall experience in product management, product development or sales to include at least 4 years of product sales experience.

Knowledge / Skills / Abilities

Thorough understanding of the product, customer and market needs for Acute, Post-Acute and/or Specialty.

Experience building customer relationships while providing clinical consultative feedback and education on products and services.

Demonstrated ability to execute sales marketing strategies and tactics.

Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting.

Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

Demonstrated project management skills, with ability and proven track record to plan, manage and develop strategic initiatives to successful goal completion.

Skill and ability presenting to senior management or C-suite with the purpose of influencing company or client decisions. Includes presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management.

Communications planning and implementation ability (including the ability to integrate and coordinate various elements into an actionable plan).

Experience presenting and reporting on project plans and cost benefit analyses to appropriate stakeholders, executives and senior management.

Proficient in MS Office (Work, Excel, PowerPoint).

Position generally requires travel 50% to 75% of the time for business purposes (within state and out of state).

Environment includes office setting and medical facilities.

Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

PREFERRED JOB REQUIREMENTS

Work Experience

Experience leading professional-level team on product or sales initiatives.

Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

COVID-19 Vaccination

Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.

Medline is committed to offering competitive benefits and a variety of choices to best meet the needs of you and your family. For employees scheduled to work at least 30 hours per week, this includes health and well-being, financial fitness, career development, paid time off and more. Employees scheduled to work less than 30 hours per week can participate in the 401(k) plan, access the Employee Assistance Program(EAP), Employee Resource Groups (ERG) and Medline Service Corps.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/
handicap status or any other legally protected characteristic.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better.

Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners.

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