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    Implementation Lead - Edmonton, Canada - Softworks Group

    Softworks Group
    Softworks Group Edmonton, Canada

    1 week ago

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    Description
    The Implementation Lead will play a pivotal role in assisting clients with the integration and implementation of Softworks' products, guaranteeing a smooth and efficient transition from onboarding to full utilization. You will play a pivotal role in ensuring compliance with regulatory requirements through the implementation cycle of Alinity.

    The ideal candidate demonstrates outstanding written and verbal communication skills, meticulous attention to detail, and a genuine passion for ensuring client success. They will be expected to have a deep understanding as a Regulator, specifically within the Healthcare space.

    Note that technical software development skills are not required for this role. Experience as regulator of non-healthcare professions is also of interest.

    To be considered for this role you MUST be a citizen or permanent resident of Canada


    You will:
    • Work closely with software development teams to integrate Health care regulatory requirements into the client implementation lifecycle
    • Keep abreast about changes in healthcare regulations and industry trends, and advise on potential impacts and implications for ongoing and future projects.
    • Serve as the primary point of contact for regulatory inquiries and clarifications throughout the client implementation process
    • Assess client requirements and create project plans to ensure implementations are completed on time, within budget and according to client expectations
    • Conduct requirement analysis with clients
    • Become an expert and display deep understanding on our core product, Alinity and facilitate client training
    • Leverage strong business acumen to effectively convey clients needs internally, driving resources needed for successful implementation
    • Provide consistent reporting of project status to clients and internal stakeholders, addressing any issues or concerns
    • Identify and address implementation road blocks or other constraints and provide solutions for an efficient implementation process
    • Respond to and resolve escalated client issues during and/or after implementation


    Required Skills and Experience:
    • A minimum of 2 years experience in Project Management with a focus on regulatory compliance within the healthcare industry
    • Excellent project management skills, including the ability to define project scope, develop schedules, and manage resources effectively.
    • Excellent communication and interpersonal skills
    • Proven ability to build strong working relationships
    • Proven self-starter and able to work independently with minimal guidance
    • Proven ability to build strong working relationships with clients and IT personnel


    Benefits

    We offer:
    • Work from home
    • Flexible working hours
    • Home office setup stipend
    • Great healthcare + dental benefits
    • Profit sharing
    • Flexible paid leave
    • Professional development program


    At Softworks, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. Softworks is an Equal Opportunity Employer.

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