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Coquitlam

    user support technician - Coquitlam, Canada - Inchol Solutions Inc.

    Inchol Solutions Inc.
    Inchol Solutions Inc. Coquitlam, Canada

    2 hours ago

    Default job background
    Description
    • Education: Secondary (high) school graduation certificate
    • Experience: 1 year to less than 2 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Computer and technology knowledge

    • Networking software
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Personal suitability

    • Excellent oral communication
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week


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