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    analyst, systems technical support - Mississauga, Canada - I Time Inc.

    I Time Inc.
    I Time Inc. Mississauga, Canada

    3 days ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 1 year to less than 2 years
    • or equivalent experience
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Establish work priorities and ensure procedures are followed and deadlines are met
    • Computer and technology knowledge

    • Networking software
    • Networking security
    • Intranet
    • Internet
    • MS Office
    • MS Windows
    • Spreadsheet
    • MS Excel
    • MS Word
    • Electronic mail
    • MS Outlook
    • Security and safety

    • Basic security clearance
    • Transportation/travel information

    • Public transportation is available
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Tight deadlines
    • Attention to detail
    • Large workload
    • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Team player
    • Flexibility
    • Workplace information

    • Remote work available
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 hours per week


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