- Develop and maintain knowledge of client's operations and risk exposures.
- Identify specific client and prospect needs and develop innovative and cost-effective solutions.
- Review and revise insurance program in conjunction with the client to ensure complete and appropriate coverage.
- Resolving client issues and concerns in partnership with the service team.
- Interacting and communicating regularly with the service team to ensure expected standards of service are delivered to the client.
- Maintaining at all times, a thorough understanding and knowledge of all available Aon resources.
- Ensuring expected standards of service are delivered to our clients
- Produce new business and assist in the development of sales and marketing strategy.
- Develop comprehensive new business sales and development plans for identified targeted prospects and existing clients based on pre-agreed financial goals.
- Focus efforts on the development of new contacts and building relationships with prospects that align with the Branch's acknowledged target market, with the understanding that volume of prospecting activity is essential.
- Providing the leadership necessary for development and delivery of insurance and industry related presentations / seminars prospects and clients as required
- Introducing the service team to clients as their day-to-day point of contact for ongoing service needs and ensuring smooth communication and coordination with the client.
- In conjunction with the service team, establish client service plans ensuring account profitability in a value-based approach for the scope of services required.
- Assume accountability for the day-to-day service quality provided to the client.
- Developing and managing client relationships in order to increase penetration sales and cultivate new business opportunities.
- Perform other related duties as required.
- Performing other related duties as assigned in support of the managing the day-to-day service delivery to our clients.
- Coordinating the efforts of technical and support staff to service clients efficiently
- Mentoring all levels of staff as required.
- Performing other related duties as required
- +10 years Commercial insurance experience
- Level II license required
- CIP, FCIP and CAIB are preferable, or working towards
- Proficient in MS Word, Excel, Microsoft Outlook and Epic
- Strong organization skills and the ability to prioritize under pressure of competing deadlines.
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Senior Account Executive - Calgary, Canada - Aon
Description
Senior Account Executive - Mining
Looking for the opportunity apply your Mining expertise in a new way, and to work in an environment with best-in-class resources and great professional development opportunities? If this sounds like what you're looking for, we should talk
This role is eligible under our SmartWorking program, meaning that the work can be fulfilled in a balance of in-office and remote work in one of our Western Canada offices, with a minimum of 3 days in office each week.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and are passionate about helping our colleagues and clients succeed.
What the day will look like
Distinctive Client Value
Operational Excellence
Talent Management
How this opportunity is different
This role will provide the opportunity for our colleague to act as the face of Aon to the clients/prospects in the Mining community, working to steward and build upon an established book of multinational mining accounts. The successful candidate will work across segment lines and geographies to deliver the best of Aon to this multinational practice. They will also be tasked with projects such as providing the leadership for development and delivery of insurance and industry related presentations/seminars prospects and clients as required.
Skills and experience that will lead to success
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working