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General Manager - Calgary, AB, Canada - StretchLab Calgary
Description
StretchLab is seeking an experienced General/Sales Manager to oversee sales and operations for our StretchLab Studio.
What is StretchLab?
Originally founded in 2015 in Venice, California, StretchLab is the industry leader in a new concept offering one-on-one assisted stretching in a welcoming studio environment. The StretchLab model employs a team of experts (called Flexologists) already certified in related fields – kinesiology, athletic therapy, massage therapy, yoga, pilates, and more – and also complete a proprietary Flexologist training program to ensure that client's receive a world class assisted stretching session. StretchLab currently has over 400+ franchise locations open worldwide and we are excited to have opened two locations so far in Calgary with more to come
POSITION:
The General/Sales Manager will primarily be responsible for driving studio sales & memberships, as well as managing the other team members including schedules and payroll. This role is comprised of ~80% sales and ~20% staff management and studio operations .
Responsibilities
● Lead generation through Grass Roots Marketing and Networking with businesses
● Active outreach via phone calls/texts/emails and prospecting
● Positive attitude with great communication skills
● Drive membership sales through outside sales and business development efforts
● Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
● Train & supervise Sales Representatives and Flexologists
● Independently make decisions related to high level customer service
● Collect outstanding dues
● Maintain cleanliness and organization of the StretchLab studio
● Enforce StretchLab policies and procedures
● Ensure all forms, administrative supplies, and studio literature is stocked and visible
● Strategically manage marketing campaigns to generate leads for the studio
● Any other duties as assigned
Qualifications
● 5+ years of sales and management experience
● Confident in generating the majority of sales and training/coaching staff to sell
● Ability to work weekends as needed
● Ability to work independently and collaborate with studio owner
● Ability to manage and drive revenue streams from both membership sales and retail
● Excellent communication and strong interpersonal skills in person, on the telephone and via email.
● Ability to excel in a fast changing, diverse environment.
● Ability to recognize areas of improvement and make changes using good judgment.
● An affinity and passion for fitness and wellness industry.
● Solid writing and grammar skills.
● Highly organized, proficient in data management, ability to prioritize and meet deadlines.
● Professional, punctual, reliable and neat.
● Strong attention to detail and accuracy.
● Trustworthy and ability to handle confidential information.
● Proficiency with computers and Studio software.
COMPENSATION & BENEFITS:
● This position offers competitive base pay plus commission on each sale
● Opportunity for additional bonuses, based on performance
● Growth potential within the company as we grow to become Area Manager of multiple studios
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