Jobs
>
Toronto

    Director, Customer Sales - Ontario, Canada - Axoni

    Axoni
    Axoni Ontario, Canada

    2 weeks ago

    Default job background
    Description

    Axonify is the frontline enablement solution that's science-backed and proven to maximize the potential of workforces. Our vision is to reinvent the frontline experience, and we thrive giving them what they need to learn, connect, and get things done.

    Our SaaS platform is enjoyable, engaging, and easy to use, with an unprecedented 83% engagement rate. If you're looking for a meaningful product and a great company culture, let's talk

    Reporting to the Vice President, Customer Success, the Director, Customer Sales will be responsible for driving revenue growth within existing customers. This role is accountable for building, leading and coaching the Customer Sales team.

    The Director, Customer Sales will develop and implement the customer sales strategy and internal sales process, both at the strategic and tactical level. You will have direct accountability for the team's sales goals/targets, deal strategy, demos and talent planning to ensure the budgets and schedules meet corporate requirements.

    As part of the Customer Success team, you will collaborate heavily with peers on the Customer Success and Sales teams, to drive a customer driven growth strategy, and consider dynamics of customer renewal, upsell, cross-sell in overall customer growth planning.

    The impact you'll have:
    • Create the customer sales strategy, and lead the customer sales team through it's execution, including involvement in deal process
    • Build, hire and manage a high performing team, continually reviewing the changing needs of the business to iterate and plan efficient and effective organizational structure, while actively participating in the development of talent and succession planning
    • Strategize with revenue team leadership (Customer Success, Sales, Customer Experience, Marketing) to determine business objectives and people development plans
    • Create, deploy and evaluate a set of processes to evolve a program that delivers consistent Net ARR growth
    • Devise and deploy all sales goals and objectives across the teams, including the preparation of sales quotas and budgets.
    • Drive sales best practices and evaluating, creating and taking on new initiatives
    • Manage a business that moves quickly and increases revenue YoY though upsell and cross-sell
    • Influence the development of key customer relationships focused on customer outcomes and increased customer wallet share
    • Measure progress through pipeline build, accurate forecasting, quota achievement, customer acquisition cost and demonstration of best practices around sales leadership and coaching
    • Integrate and align sales strategies with talent, processes, IT systems, and other areas to increase Salesforce capability and success.
    • Foster an engaging work environment consistent with the company culture
    The things you bring:
    • 5+ years of sales leadership experience. Strong knowledge in retail, grocery and/or financial verticals will be a major plus.
    • Results driven, committed to exceeding sales targets and managing a team accountable to delivering sales results
    • Demonstrated experience selling complex SaaS Software, preferably in a disruptive market or premium product category.
    • Experience in developing client relationships, prospecting and negotiation skills, with the ability to manage an opportunity from lead through to close.
    • Ability to create cross-functionally relationships and provide industry insights to various stakeholders across the business
    • Effective track record of coaching and mentoring sales professionals
    • Experience working within a structured sales methodology, MEDDIC specific experience will be a bonus
    • Ability to handle pressures and meet deadlines, using superior time management and organizational skills
    • Experience in defining and tracking metrics and developing processes to improve sales performance

    It's ok if your experience doesn't check every box If you check off more than a few - great We'd welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.

    Work location:

    At Axonify, we embrace a hybrid-flexible work environment that allows you to choose the best location to support your day the majority of the week. Whether that location is your home office or one of our Axonify offices, located in Waterloo and Toronto, Ontario, you choose.

    Wednesdays hold a special place in our calendar as Axonifers, in a commutable distance, gather together in one of our offices for "Work from Work Wednesdays." These face-to-face interactions energize our week with meaningful connection and foster collaboration and innovation. Let's chat more about our flexible working arrangement

    You will be provided with the tools, resources and support to ensure your success.

    The things you'll enjoy:

    An impactful product that gives back to the communities and frontline workers that support our everyday lives.

    People with great attitudes that lead to great results through our values: Empathetic, Bold, Innovative and Empowering.

    A diverse team that celebrates unique perspectives and experiences that add richness to our culture.

    Leaders that trust deeply who leverage our skills, adapt to us as individuals and encourage us to be our best selves.

    Ready to join the team? Here's what's next.

    Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us. Learn more about Axonify by visiting us at

    We believe our team's unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team.

    We want to remove barriers that may limit you from joining Axonify. Email us at to let us know how we can provide you with reasonable accommodations through our candidate journey.

    #J-18808-Ljbffr
  • Therm Control

    Customer Sales Advisor

    3 days ago

    Therm Control Toronto, Canada

    **Responsibilities**: · The Sales Representative will be responsible for the following day-to-day activities: · - **Customer Guidance**: Assist residential customers through the sales cycle, providing expertise on the selection of suitable HVAC solutions for their homes. · - **Pr ...

  • Teleperformance

    Customer Sales Agent

    1 week ago

    Teleperformance Toronto, Canada

    Overview: · We are looking for talented customers specialists, passionate about customers to join our team. · Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with t ...

  • Clare Interior Supplies Ltd.

    Sales and Customer Service

    1 day ago

    Clare Interior Supplies Ltd. Toronto, Canada

    **Role Overview**: · The Customer Service position ensures that we maintain a high-level of service for our customers both in store and online. This role will require use of in-person sales capabilities and use of social media and e-commerce to drive sales. · **Responsibilities** ...

  • Kognitive Sales Solutions

    Customer Sales Representative

    3 days ago

    Kognitive Sales Solutions Toronto, Canada

    **Sales Representative** · Kognitive Sales Solutions in partnership with Canadian Tire is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-store. As a Financial Sales Representative, you will be educating and offering ...

  • Coca-Cola Canada Bottling Limited

    Customer Sales Specialist

    12 hours ago

    Coca-Cola Canada Bottling Limited Toronto, Canada

    Work Location - Toronto (Hybrid) · Employee Type - Regular Employee FT Salaried · **About This Opportunity**: · In this role, you will work with our small store convenience retail customers and National and Regional Account teams to establish and manage solid business planning, f ...

  • Coca-Cola Canada Bottling Limited

    Specialist, Customer Sales Initiatives

    4 days ago

    Coca-Cola Canada Bottling Limited Toronto, Canada

    Facility Location · - Toronto · Work Location · - Posting Locations - Toronto · **About This Opportunity**: · As a Customer Sales Initiatives Specialist, you will play a pivotal role in driving topline growth through the planning and execution of field sales initiatives. Collabor ...

  • Abstract Management Group

    Customer Service and Sales Representative

    1 week ago

    Abstract Management Group Toronto, Canada

    At Abstract Management Group, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and developme ...

  • Gambles Ontario Produce

    Sales/customer Service Representative

    1 week ago

    Gambles Ontario Produce Toronto, Canada

    **Why Gambles?** · At Gambles, produce is everything. Our business provides the widest assortment of top-quality fruits and vegetables for the wholesale, food service, and retail sectors. With a history dating back to the early 1900s, Gambles has grown and evolved into one of the ...

  • Intertape Polymer Group (IPG)

    Customer Sales Support Representative

    1 day ago

    Intertape Polymer Group (IPG) Toronto, Canada

    **Position Description** · **Title: Customer Sales Support Representative** · **Department**:Customer Service · **Location**: Production Plants · **Immediate Supervisor**:Customer Service Manager or Supervisor · **Status**:Non-Exempt Salaried · **Position Purpose: Lead customer c ...

  • i3 Solutions Inc.

    Customer Service and Sales Representative

    5 days ago

    i3 Solutions Inc. Toronto, Canada

    The Customer Service and Sales Representative (CSR) is responsible for serving customers in person and via the telephone while providing prompt, courteous and knowledgeable service to customers. The CSR is accountable for dealing with customer complaints, inquiries and processing ...

  • Ace Management Group

    Customer Service Sales Representative

    1 week ago

    Ace Management Group Toronto, Canada

    Ace Management Group is one of Toronto's leading firms in Customer Service, Sales, and Business Development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results and exceeding expectations in a vastly growing consultin ...

  • Canada Central

    Customer Service/sales Assistant

    2 days ago

    Canada Central Toronto, Canada

    We were founded on the principles of passion, high performance, innovation, and development. Working with a multitude of different clients across the nation, we have found that taking a personalized approach and cultivating the relationships between clients and their consumers ha ...

  • Iluvatar

    Customer Service/sales Representative

    6 days ago

    Iluvatar Toronto, Canada

    We are currently looking for a Customer Service/Sales Associate to join our North York team. The main goal for our Associates is to interact and engage with customers in an effort to increase brand awareness on behalf of our clients. · Our team is dedicated to providing a live pr ...

  • Peak Performance Human Resources Corp.

    Customer Sales and Service Representative

    1 week ago

    Peak Performance Human Resources Corp. Toronto, Canada

    **JOB DESCRIPTION** · **Customer Sales and Service Representative** · N-Two Medical Inc an established leader in the nitrogen services industry and is a Health Canada licensed distributor of medical grade liquid nitrogen. We provide reliable delivery of LN2 to over 600 customers ...

  • McCain Foods (Canada)

    Sales Intern, Customer Marketing

    1 week ago

    McCain Foods (Canada) Toronto, Canada

    **Position Title**:Sales Intern, Customer Marketing (food service) - Toronto, Ontario - May 2024 · **Position Type**: Temporary - Full-Time · **Position Location**:Toronto HQ · **Requisition ID**: 27954 · At McCain Foods, we know the importance that food plays in people's lives - ...

  • Peak Performance Human Resources Corp.

    Customer Sales and Service Representative

    1 week ago

    Peak Performance Human Resources Corp. Toronto, Canada

    **JOB DESCRIPTION** · **Customer Sales and Service Representative** · N-Two Medical Inc an established leader in the nitrogen services industry and is a Health Canada licensed distributor of medical grade liquid nitrogen. We provide reliable delivery of LN2 to over 600 customers ...

  • StickerYou

    Customer Service and Sales Support Representative

    1 week ago

    StickerYou Toronto, Canada

    **Position**: Customer Service And Sales Support Representative (Reseller) · **Employment Type**: 6 month temporary contract, possibility of extension · StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tatto ...

  • Independent Mechanical Supply Inc.

    Inside Sales/customer Service Manager

    5 days ago

    Independent Mechanical Supply Inc. Toronto, Canada

    Overview · The Inside Sales Manager is focused on customer service management and will support the Inside Sales Team to provide service that exceeds expectations; by leading and motivating team members, ensuring collaborative and effective cross-department partnerships, and creat ...

  • Google

    Analytical Lead, Large Customer Sales

    1 day ago

    Google Toronto, Canada

    **Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis. · **Preferred qualifications**: · - 1 year of experience with mar ...

  • Desjardins Insurance

    Sales & Customer Service Rep - Insurance

    2 days ago

    Desjardins Insurance Toronto, Canada

    Lilian Hee-Karstadt, Desjardins Insurance is an Independently owned **Desjardins Insurance Agency **in South Etobicoke; passionate about helping our clients recover from unforeseen losses and bettering their lives. Desjardins Insurance is the 2nd largest Property & Casualty Insur ...