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    application support analyst - Edmonton, Canada - AutoCanada Inc.

    AutoCanada Inc.
    AutoCanada Inc. Edmonton, Canada

    19 hours ago

    Default job background
    Description
    • Education:
    • Expérience:

      • Education

    • Bachelor's degree
    • or equivalent experience

      • Work setting

    • Office building

      • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Provide customer service

      • Computer and technology knowledge

    • Internet
    • Desktop applications
    • Software development

      • Transportation/travel information

    • Willing to travel

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Tight deadlines
    • Sitting

      • Personal suitability

    • Excellent oral communication
    • Organized
    • Ability to multitask
    • Time management

      • Screening questions

    • Are you currently legally able to work in Canada?

      • Experience

    • 3 years to less than 5 years

      • Health benefits

    • Dental plan
    • Health care plan

      • Financial benefits

    • Bonus
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 40 hours per week
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