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    technical support specialist – information technology - Toronto, Canada - Connexall

    Connexall
    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 7 months to less than 1 year
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Participate in the redesign of applications and other software
    • Supervise other technical support workers in this group
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Perform Web-server backup and recovery operations
    • Provide customer service
    • Personal suitability

    • Accurate
    • Client focus
    • Initiative
    • Judgement
    • Organized
    • Time management
    • Health benefits

    • Dental plan
    • Disability benefits
    • Health care plan
    • Vision care benefits
    • Financial benefits

    • Life insurance
    • Registered Retirement Savings Plan (RRSP)
    • Long term benefits

    • Long-term care insurance
    • Other benefits

    • Free parking available
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week


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