- Conduct in person interviews with applicants that may not be able to use Calgary Transit.
- Determine if safety equipment is required on vehicles (5-point harness, mandatory attendant) and determine what safety protocols need to be in place for customers upon pick up and drop off.
- Ensure information gathered or obtained on behalf of applicants is managed and stored in a safe and secure manner respecting the Freedom of Information and Protection of Privacy Act (FOIP) requirements.
- Ensure the database(s) utilized are accurate and up to date.
- Represent Calgary Transit Access at Appeal Board hearings and present to the Board in detail the reasons behind certain decision(s).
- Respond to various customer inquiries and escalations about program eligibility, research and provide information to individuals who are not eligible for services.
- Liaise with external organizations, agencies, and medical professionals. Qualifications
- A completed 2-year diploma in a related field such as Social Work, Community Rehabilitation, Kinesiology, Physiotherapy, or Occupational Therapy.
- At least 5 years of experience working directly with people with disabilities and seniors, with clinical knowledge as to what challenges are associated with various diagnoses and disabilities.
- Thorough knowledge of how various disabilities and age-related challenges affect one's ability to use Calgary Transit is required.
- Intermediate proficiency using Microsoft Office (Word, Excel and PowerPoint) is an asset.
- Success in this position requires the following competencies: The ability to work well under pressure with frequent interruptions. Strong problem solving and conflict resolution skills. Excellent communication, and interpersonal skills. Very strong and quick keyboarding skills. An aptitude for working independently in a fast-paced environment. The ability to prioritize a heavy workload. Ability to make written notes quickly and capture all information accurately.
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Procurement Specialist I
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Alberta Health Services Calgary, Canada**Your Opportunity**: · As a Procurement Specialist I, you will be responsible for performing purchasing functions consistent with established policies and practices while utilizing your excellent customer service skills and ability to communicate effectively with staff and exter ...
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Procurement Specialist I
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Alberta Health Services Calgary, Canada**Your Opportunity**: · **Description**: · As a Procurement Specialist I, you will be responsible for performing purchasing functions consistent with established policies and practices while utilizing your excellent customer service skills and ability to communicate effectively w ...
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Procurement Specialist I
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GSK Calgary, Canada**Site Name**: Canada - Alberta - Calgary, Canada - Alberta - Edmonton · **Posted Date**: Apr · **DESCRIPTION**: · This is a great opportunity to join a NEW vaccines specialist sales team at GSK who will promote our strong vaccine portfolio to select specialists across Canada. O ...
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Clinical Information Resource Specialist I
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Yyc Pre-board Screening Officer
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GardaWorld Calgary, CanadaIf you are looking for a job at the airport where you play a key role in national security, this is the one for you As a Pre-Board Screening Officer, you will be ensuring the safety and security of the travelling public. · We re growing our team in Calgary We employ specialized s ...
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Specialist Carrier Inventory
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Occupational Health Specialist
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Contracts Specialist
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Vehicle Readiness Specialist
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Manager Strategy
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