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    Marketing and Operations Manager - Vancouver, BC, Canada - Electronic Arts

    Electronic Arts
    Electronic Arts Vancouver, BC, Canada

    3 weeks ago

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    Description
    Manager, Growth Marketing Operations
    Growth Marketing
    Growth Marketing is at the forefront of digital and generative transformation.

    We drive deep engagement with hundreds of millions of fans and deliver billions of messages through audience-first planning, world-class creative content production, and advanced management & activation solutions.

    By extending the reach and depth of our franchises, we connect with fans, enhance the overall entertainment experience, and drive action.

    As the Manager, Growth Marketing Operations , you will enable Growth Marketing by supporting the VP and Leadership Team to deliver the operational commitments required to run the business.

    This role reports to the Business Management Director with a dotted line to the Growth Marketing VP.
    Coordinate and manage the rhythm of the business activities that require cross-functional alignment and input, such as:
    Team offsite workshops
    Quarterly and annual business reviews
    TBH management, RMO, and role flighting across the business unit
    Regular engagement with the office of the CXO and Fan Growth operational practices
    Talent planning and ongoing management
    Goal planning and progress reporting
    Cross-team culture and business alignments

    Partner closely with Strategic Planning and Business Management to help shape and ensure Growth Marketing processes are aligned with the overall Fan Growth and Office of CXO operating model.

    Partner with the Internal Comms and Experience team to shape steady-state and special project communications plans then collaborate with the appropriate stakeholders in Growth Marketing to execute.

    Mobilize and support stakeholders through operational activities with proactive planning and clear communication, all in consideration of specific functional needs and challenges.

    Coordinate processes designed to reach decisions efficiently and effectively, create transparency across many functional teams, and bring clarity and order to the recurring activities needed to run our business.

    Collaborate with business partners such as Finance, People Experience, and central operations teams to understand their calendar and their requirements, so you can educate, and advocate for, your working team.

    An executive summary savant
    Experience and understanding of marketing processes and operations, goal and business planning, and internal management business practices
    ~ Strong knowledge of business operations and process improvement methodologies
    ~ Demonstrated success in creating and mobilizing new business processes
    ~ Proven success in a business management role, with a special focus on executive-level advising and interdepartmental collaboration
    ~5/6+ years of related experience:
    business operations or project management

    Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

    In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.

    For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees.

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