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Lucy Randal

Lucy Randal

Technical and creative content write and designer

Services provided: RFP Writers , Visual Communication Designers , UI UX Designers , Infographic Designers , Information Designers , Content Marketing , Web Designers , Information Architecture Experts , Content Writing , Technical Writers , Instructional Designers , Copywriters , Change management , Design Project Managers , Web writing

Arts / Entertainment / Publishing

Calgary, Alberta
$37 / hour
Approximate rate

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About Lucy Randal:

I wear a multi-hat role – working across user experience design, user experience writing, technical writing, digital design, project management, instructional design, graphic design and change management.

My Bachelor of Communication—majoring in Information Design—and a passion for instructional design and writing provided me with a platform for translating complex information—whether written or visual—into simple and user-focussed materials, whether that be technical guides, data visualizations, presentations, reports, digital walkthroughs, or other resources. 

Experience

With over five years of experience producing user-centred outcomes in design, writing, and leadership positions, I wear a multi-hat role – working across user experience design, user experience writing, technical writing, digital design, project management, instructional design, graphic design, RFP management and change management.  I have independently developed the company's end-user materials, designing and writing all documentation and digital content updates, including user guides, FAQs, handbooks, interactive guides, learning resources, and training videos. I have extensive experience working with subject matter experts, tech, and other team members to understand multi-user software and translate the necessary information and industry language into accessible and easy-to-understand user guides. Moreover, I have produced front-end design and UX writing for software and app redesigns, with proficiency in Adobe Creative Suite, with a knack for learning new software and technology. 

Education

My Bachelor of Communication—majoring in Information Design—and a passion for instructional design and writing provided me with a platform for translating complex information—whether written or visual—into simple and user-focussed materials, whether that be technical guides, data visualizations, presentations, reports, digital walkthroughs, or other resources. 

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