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    Client Service Team Leader - Québec, QC, Canada - Boardwalk

    Boardwalk
    Boardwalk Québec, QC, Canada

    1 week ago

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    Description
    Boardwalk provides Canadians with a quality, comfortable, home living experience. Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more

    We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we'd love to hear from you
    Le candidat ou la candidate doit aimer les gens, être polyvalent(e), posséder un savoir-faire en matière d'entretien ménager et d'entretien et prendre en main le projet.
    Toute personne dont la candidature est retenue doit être disponible pour travailler sur des horaires flexibles, les soirs et les fins de semaine
    Assurer la communication quotidienne avec tous les associés de projet.
    S'assurer que le taux d'inoccupation (réduit) et le budget (bénéfice d'exploitation net atteint ou excédé) sont réalisés pour chaque projet grâce à un service efficace aux résidents existants et potentiels.
    Réaliser des tâches administratives incluant le traitement de documents pour le projet ou pour les autres associés.
    S'assurer que les entrepreneurs respectent le calendrier des travaux et les exécutent selon les modalités du contrat.
    Assurer une gestion des stocks convenable et exacte.
    Remplir les formulaires administratifs reliés au poste sur une tablette électronique.
    2 ans d'expérience dans le domaine du service à la clientèle, un atout
    Diplôme d'études postsecondaires dans un domaine pertinent
    Exigences techniques
    Expérience dans le domaine informatique obligatoire avec comme atout la connaissance des programmes fondés sur le Web
    Exigences non techniques
    Volonté de fournir un excellent service à la clientèle
    Engagé à la formation de meilleures communautés pour tous les clients et les communautés avoisinantes
    Solides compétences en planification et en organisation jumelées à la capacité de gérer de multiples tâches et d'établir des priorités
    Excellentes aptitudes en gestion de temps
    Nature flexible et capacité d'apprendre rapidement et de s'adapter au changement
    Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Post-offer/Pre-employment Physical Testing where applicable.
    ___________________________________________________________
    Deeply rooted in family spirit and humility, Boardwalk's five core values of integrity, associates, teamwork, customer service and social responsibility are more than just words - they are a way of life. Coupled with our Golden Foundation of 'treat others as you would like to be treated,' 'be good,' 'love community' and 'have fun,' we believe in happiness and creating the most memorable experiences for both our Associates and Resident Members, continually looking for new and innovative ways to enhance and strengthen all our Boardwalk communities.

    We hope these values speak to you as they speak so meaningfully to us

    As we continue to grow, we remain unwavering in our commitment to providing Resident Members with the best quality rental communities. This same commitment means Boardwalk is always seeking individuals who have a positive attitude, are energetic and passionate, self-driven, productive, have the capacity to deliver high-quality results and who believe in the power of teamwork.

    Diversity, Equity and Inclusion Commitment Statement
    We believe every Associate in our team enriches our diversity by exposing us to a broad range of values, customs and experience to better understand and engage with the world around us, identify challenges, so as to discover, design and deliver solutions together.
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