- We love books and all things beautiful
- We are Canada's Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning...
- We exist to add joy to our customers' lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we'd treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
- Manage and motivate a team to ensure operational excellence and the profitable movement of goods throughout the product life cycle
- Ensure efficiency and effectiveness of product flow processes by assessing and analyzing sales performance and key process scorecard data and creating action plans to address gaps
- Partner on regular visual merchandising assessments; provide product flow insight and create and own the resulting action plan
- Lead changeover process, and partner with General Manager, Regional Visual Manager, on home-office merchandising initiatives and facilities work
- Lead all visual and door to floor operations, manage all Back of House (BOH) areas, sales floor promotional set-ups, and the markdown process
- Act as an advocate for the customer by placing them at the forefront of all decision-making processes
- Embrace and champion technology that creates high tech and high touch solutions for Indigo's customers
- Proactively identify and anticipate customer expectations and needs
- Open and close store and manages sales floor
- Lead the store's joint health and safety committee, ensure the health and safety of employees and customers is top priority, and ensure the store complies with all provincial health and safety policies and procedures
- Build strong teams by attracting and developing the best talent
- Bring out the best in others; empower and constructively stretch talent
- Give authentic feedback on performance and potential
- Ensure all team members understand where they stand and have clear performance objectives aligned with Indigo and team goals
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Help others see the impacts of their efforts and proactively engage others to receive input
- Encourage others to freely share their point of view and be open to feedback
- Accountable for the overall engagement, productivity, turnover, and bench strength of the team
- Model Indigo's beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion, and influence change through your team and/or the organization
- College degree preferred or equivalent job experience
- 2-3 years of management experience in specialty retail and/or multi-unit retail business environment
- Ability to be mobile on the sales floor for extended periods of time
- Availability to work a flexible schedule, including evenings, weekends and holidays
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Bilingualism (French/English) is required for all positions in Quebec
-
Operations Manager
1 week ago
Candesto Enterprises Corp Calgary, Canada**About Us** · Candesto has been an industry leader in Western Canada for installation services for traffic control systems, ground-mounted and overhead highway signs, guardrails, and barrier systems for more than 25 years. We treat employees like family and look for the very bes ...
-
Operations Manager
22 hours ago
GAT Airline Ground Support Calgary, CanadaSummary · The Operations Manager is responsible for ensuring the safe and efficient operation of all day to day operations for their local Sky Cafe station. · Job Responsibilities · Overall Job Duties · Promote and embody the company core values, ensuring all team members are com ...
-
Operations Manager
6 days ago
LTIMindtree Calgary, CanadaOperations Managers are responsible for end-to-end Operations Delivery for the assigned project · - includes Team planning, delivery, client interaction, trouble shooting, managing project operational parameters and stakeholder management. The primary focus is to balance the proj ...
-
Operations Manager
1 hour ago
Compass Group Calgary, CanadaYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. · You'll find us in schools, colleges, hospitals, office ...
-
Manager, Operations
1 week ago
Nureva Calgary, CanadaAs part of our continued growth, Nureva is seeking a** manager, operations** to join our operations team. In this role you will be responsible for managing the day-to-day operations of supply chain logistics in Nureva. You will manage a talented group of people to achieve the com ...
-
Operations Manager
1 week ago
Onquest, (Canada) ULC Calgary, CanadaOnquest Canada provides design, engineering, procurement, fabrication, and construction supervision for furnace and process plant projects in both greenfield and revamp situations. Onquest has performed successful furnace designs and supplied world-class Direct Fired Heaters, Bur ...
-
Operations Manager
1 week ago
Securiguard Calgary, CanadaWhen you have a multi-billion-dollar project at risk, or a valuable asset you need to protect, security comes down to one simple question: who are you going to trust with your keys? · And for almost 50 years, and thousands of companies, that answer is Securiguard. Every day, our ...
-
Operations Manager
1 hour ago
CBRE Calgary, CanadaPosted- 21-Feb-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Engineering/Maintenance, Facilities Management- Location(s)- Calgary - Alberta - CanadaAbout the Role: · As a CBRE FM Engineering Ops Manager, you will assist with the management of the team ...
-
Operations Manager
3 days ago
Avis Budget Group Calgary, CanadaStart a career in management of front-line teams in an exciting airport operation. Great perks, such as use of a new company vehicle. · Are you a natural born leader? Join Avis Budget Group as an Entry Level Operations Manager to coach and motivate your team to increase financial ...
-
Operations Manager
1 hour ago
Gypsum Management & Supply, Inc. Calgary, Canada**Key Responsibilities**: · - Provide supervision and leadership to the warehouse and delivery teams · - Manage performance expectations through training, coaching and ongoing feedback · - Oversee Purchasing function for assigned location · - Oversee all Inventory control process ...
-
Operations Manager
22 hours ago
MANCHESTER HUSKY Calgary, CanadaEducation: Bachelor's degree · - Experience: 2 years to less than 3 years · **Work setting**: · - Various locations · - Retail/wholesale establishment/distribution centre · **Budgetary responsibility**: · - $100,001 - $500,000 · **Tasks**: · - Allocate material, human and financi ...
-
Operations Manager
22 hours ago
Efficient Telecommunications Canada Inc Calgary, CanadaEducation: Bachelor's degree · - Experience: 5 years or more · **Budgetary responsibility**: · - $500,001 - $1,500,000 · **Tasks**: · - Allocate material, human and financial resources to implement organizational policies and programs · - Authorize and organize the establishment ...
-
Operations Manager
5 days ago
Maxbiochem Inc. Calgary, CanadaEducation: Bachelor's degree · - Experience: 5 years or more · **Work setting**: · - Retail/wholesale establishment/distribution centre · **Tasks**: · - Allocate material, human and financial resources to implement organizational policies and programs · - Authorize and organize t ...
-
Customer Operations Manager
1 week ago
Bayer Calgary, Canada**At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where ,Health for all, Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique per ...
-
Manager, Grinding Operations
1 week ago
Canadian National Railway Calgary, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
-
Field Operations Manager
6 days ago
Creative Door Services Calgary, CanadaWe have an immediate opening for a **Field Operations Manager **in the **Calgary Branch**. Reporting to the General Manager. The Field Operations Manager leads and manages all field operations including coordination, dispatching, service and installation and invoicing. They will ...
-
Financial Operations Manager
22 hours ago
Propra Calgary, CanadaCompany Description · Are you looking to transform an industry stuck in outdated systems and processes? Join Propra, an early-stage startup based in Calgary, on a mission to revolutionize property management and put it on autopilot. As a core member of our team at Propra, you hav ...
-
Manager, People Operations
1 hour ago
Neo Financial Calgary, Canada**_Come Build a Better Financial Future for all Canadians_** · At Neo, we're building a more rewarding financial experience for all Canadians. · Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone. · From world-class creative minds to brillia ...
-
Manager, Data Operations
1 day ago
Government of Alberta Alberta, Canada**Job Information** · Job Requisition ID: 49316 · Ministry: Technology & Innovation · Location: Remote across Alberta · Full or Part-Time: Full-Time · Hours of Work: 36.25 hours per week · Permanent/Temporary: Permanent · Scope: Open Competition · Closing Date: April 2, 2024 · Cl ...
-
Manager, Operations Accounting
1 week ago
Strathcona Resources Ltd. Calgary, CanadaStrathcona Resources Ltd. ("Strathcona") is a Calgary, Alberta based oil and gas production and development company focused on maximizing oil and gas recovery from its low decline, high free cash flow oil and gas resource base. Strathcona's operations, infrastructure and land pos ...
Product Operations Manager - Calgary, Canada - Indigo
Description
Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We play by the following rules:
Job Description
The Product Operations Manager is responsible for the profitable movement of goods throughout the course of the product life cycle. They lead a team to bring products from door to floor efficiently and effectively. They are responsible for the store's visual merchandising, ensuring our customers can shop easily with or without assistance, and partner with store leadership to react to sales trends and customer demands so that products are sold at the highest margin rate possible. They help create an environment and store culture that promotes employee engagement, growth, and development.
WHAT YOU'LL DO:
Functional
People
Cultural
Qualifications
WHO YOU ARE:
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support- if you require an accommodation at any time during the recruitment process.
WELCOME HOME