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    Resource Coordinator, Assurance - Guelph, Canada - BDO

    BDO
    BDO Guelph, Canada

    2 weeks ago

    BDO background
    Full time
    Description

    Putting people first, every day

    BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

    Your Opportunity

    BDO Canada's Kitchener-Waterloo office group is seeking a Resource Coordinator to join our Resource Management team supporting our Assurance practice. The successful candidate will own the following responsibilities:

  • Lead scheduling functions for the client, including proactive workforce planning, resolving schedule conflicts, and recommending staff sharing opportunities.
  • Optimize project engagements using available resources to improve utilization and understand staff skillsets and preferences to best utilize staff.
  • Administer the database through daily scheduling, conflict resolution, and manage ongoing changes while building strong relationships with management teams.
  • Build and analyze robust reporting through internal database and Microsoft Excel regarding chargeability and utilization.
  • Collaborate with local and national teams to identify and implement best practices in resourcing processes and reporting.
  • Analyze and challenge resourcing requests against key engagement metrics to ensure the appropriate allocation of resources, and forecast data in relation to new hires, attrition, promotions, etc.

    • How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
  • You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
  • You identify, recommend, and are focused on effective service delivery to your clients
  • You share in an inclusive and engaging work environment that develops, retains & attracts talent
  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
  • You grow your expertise through learning and professional development.

    • Your experience and education:

  • 1-2 years of direct experience in scheduling, forecasting, and/or workforce capacity planning.
  • Experience with conflict resolution and negotiating skills to balance individual and business needs.
  • Demonstration of personal leadership, accountability, proactivity, and responsiveness.
  • Strong problem-solving and analytical skills, along with the ability to adapt to changing priorities within the business.
  • Confident communication skills both written and verbal, comfortable collaborating with business partners in remote locations, and a passion for optimizing employees' strengths and efficiency.
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