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sales representative, business services
Found in: Talent CA 2 C2 - 5 days ago
Connect6 Group Inc. Toronto, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Experience · Will train · Health benefits · Dental plan · Health care plan · Vision care benefits · Other benefits · Parking available · Durée de l'emploi: Permanent · Langue de travail: Bil ...
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Client Service Representative
Found in: Talent CA C2 - 1 day ago
CIBC Mississauga, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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Client Service Representative
Found in: Talent CA C2 - 13 hours ago
CIBC Mississauga, Canada Temps partielNous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu'il faut pour nos clients. · À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir ...
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customer service representatives supervisor
Found in: Talent CA 2 C2 - 19 hours ago
Remitbee Incorporated Mississauga, CanadaEducation: · Expérience: · Education · Bachelor's degree · or equivalent experience · Experience · 3 years to less than 5 years · Health benefits · Dental plan · Vision care benefits · Financial benefits · Bonus · Durée de l'emploi: Permanent · Langue de travail: Anglais · Heur ...
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Client Service Representative 2
Found in: Talent CA C2 - 1 day ago
IQVIA Mississauga, Canada Full timeJob Overview · Under guidance or supervision, develops the necessary skills and product knowledge to provide support to clients. · Essential Functions · Trains to provide day to day guidance and support to clients · Learns the technical skills necessary to answer client queries ...
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Customer Service Representative
Found in: Talent CA C2 - 21 hours ago
FCT Oakville, Canada Temps pleinSommaire de la compagnie · Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est a ...
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Sales Service Representative
Found in: Jooble CA O C2 - 1 day ago
Northbridge Financial Corporation Mississauga, ON, CanadaSales Service Representative (12-Month Contract) page is loaded · Sales Service Representative (12-Month Contract) · Apply locations Mississauga, ON time type Full time posted on Posted 2 Days Ago job requisition id R3177 We're looking for an exceptional Sales Service Represent ...
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Customer Service Representative
Found in: Jooble CA O C2 - 1 day ago
Sheridan Student Union Mississauga, ON, CanadaCustomer Service Representative (CSR) - HMC · Sheridan Student Union Inc., 4180 Duke of York Boulevard, Mississauga, Ontario, Canada Req #80 · JOB DESCRIPTION · Position: · Customer Service Representative (CSR) · Reports to: · Director of Services and Assistant Services Man ...
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Customer Service Representative
Found in: Jooble CA O C2 - 1 day ago
EllisDon Mississauga, ON, CanadaCustomer Service Representative - Commercial Insurance · We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solution ...
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customer service representative
Found in: Jooble CA O C2 - 1 day ago
Bank of Montreal Mississauga, ON, CanadaCustomer Service Representative page is loaded · Customer Service Representative · Apply locations Mississauga, ON, CAN time type Part time posted on Posted 2 Days Ago job requisition id R Application Deadline: · 04/29/2024 Address: · 3173 Winston Churchill Job Family Group ...
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Customer Service Representative
Found in: Appcast CA C2 A - 1 day ago
InsuranceWorks Mississauga, CanadaWe are a well-established Property/Casualty Insurance Brokerage located in Mississauga, seeking an RIBO-licensed Personal Line CSR with some knowledge of Commercial Lines (Preferable Not Mandatory), TSR's or experienced Team Leader, Sales Brokers. · If you are looking for an oppo ...
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Customer Service Representative
Found in: Appcast CA C2 A - 16 hours ago
Financial Services and Advisory Mississauga, CanadaAre you getting bored of working from home and want something more interactive? · Fed up of every other application requiring years of previous experience/qualifications? · Are you looking for a role that actually delivers in progression opportunities? · We can offer you all of t ...
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Customer Service Representative
Found in: Talent CA C2 - 2 days ago
Beneco Packaging Mississauga, CanadaCustomer Service Representative Job Responsibilities: · Serves customers by providing product and service information; resolving product and service problems. · Customer Service Representative Job Duties: · Attracts potential customers by answering product and service questions; ...
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Customer Service Representative
Found in: Jooble CA O L C2 - 1 day ago
Kelly Services (Canada), Ltd. Mississauga, ON, CanadaKelly Services is currently looking for a Bilingual Customer Service Representative (French) to join our team in Mississauga, ON.This role will be responsible for responding to a wide range of telephone inquiries from Nissan Canada Finance Customers and Dealers. This is a hybrid ...
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Customer Service Representative
Found in: Jooble CA O L C2 - 1 day ago
Kelly Services (Canada), Ltd. Mississauga, ON, CanadaKelly Services is currently looking for a Bilingual Customer Service Representative (French) to join our team in Mississauga, ON . · This role will be responsible for responding to a wide range of telephone inquiries from Nissan Canada Finance Customers and Dealers. This is a hy ...
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Customer Service Representative
Found in: Talent CA C2 - 21 hours ago
Emterra Group Mississauga, Canada Full timeCustomer Service Representative · Mississauga, ON Full-time $ $ /year CUSTOMER SERVICE REPRESENTATIVE · Emterra Group is a leader in providing integrated recycling resource management and waste disposal solutions to the industrial, commercial and institutional (ICI) sectors and ...
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Employer Services Representative
Found in: Talent CA C2 - 21 hours ago
People Corporation Mississauga, CanadaJob Description · We are seeking a Employer Services Representative to join our BPA team in Mississauga. · Please note that this position is 100% in-office (90 Burnhamthorpe Rd. West, Mississauga). · Hours: 8:30am - 4:30pm Monday to Friday. · Reporting directly to the Employe ...
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Environmental Service Representative
Found in: Talent CA C2 - 2 days ago
Trillium Health Partners Mississauga, CanadaJob Description · CUPE JOB POSTING · Position: Environmental Service Representative (x1) · Department: Patient Support Services · Posting ID: · Status: Temporary Full-Time (up to 12 months) · Site: Credit Valley Hospital · Hours of Work/Shifts: Monday to Friday, 7am-3 ...
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Customer Service Representative
Found in: Talent CA C2 - 21 hours ago
Vantage Elevator Solutions Mississauga, Canada Full timeJob Details · Description · Customer Service Representative · Permanent Position, Full-Time · Mississauga, Ontario, Canada · If you are a forward-thinker interested in providing exceptional customer service, then keep reading We are searching for one outstanding Customer Se ...
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Customer Service Representative
Found in: Talent CA C2 - 1 week ago
ITN Logistics Mississauga, Canada FreelanceWe are hiring a Customer Service Representative to join our team. · Functional Accountability:Providing exceptional customer service at all times · Prepares quotes for existing and new accounts · Provides support and back up Warehouse Administrative staff · Attending to customer ...
Claims Service Representative - Mississauga, Canada - Xpera
Description
Company:
ClaimsPro LPClaims Service Representative - Full-Time, Remote (Mississauga, ON, Canada)Role Summary
The key focus of this position is to provide immediate and customer-focused assistance to policy holders who are reporting insurance claims. The CSR must document initial loss details and activities to ensure that the caller's experience timely and service-oriented disposition of calls.
In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)
Weekend Shifts are Mandatory.
Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 8am to 12am.
*This is a full-time opportunity, and will require 37.5 hours of work per week.
** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **
Competencies required to succeed
This role requires someone with high attention to details and enjoys doing things in a systematic way, while at the same time able to effectively deal with a high-pressure work environment and meeting deadlines.
The candidate must:
• Be action/results oriented, with ability to take initiative
• Possess strong written and verbal communication skills
• Have mature and friendly disposition in dealing with pressures at work
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Have intermediate computer skills and ability to learn new computer system
• Professional demeanor and strong customer service & interpersonal skills (pleasant and friendly mannerism; ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization;
• Excellent organizational skills / ability to prioritize / to follow instructions as well as take responsibility for their actions
• Able to work in fast paced, evolving environment
Responsibilities
• Sign into phone queue and answer calls in accordance with client call scripts
• Intake, setup and triage claims via email, fax, web submission, and telephone
• Ensure claims are setup up accurately as per account instructions
• Ensure claims are fully assigned within target timeframe
• Review call report and ensure call has terminated properly and forward accurate and complete call reports as required
• Triage property loss in accordance with severity scale
• Arrange for contractor and vendor assignments
• Arrange for the dispatch of field adjusters or vendor partners when required
• Maintain database of service lapses reference for root cause, report trends and make recommendations to Management
• Complete daily invoicing of client specific invoices
• Achieve and maintain established service level metrics
• Other duties as assigned
Education, knowledge and experience required
• Post-secondary education
• Minimum 3 years previous experience in an administrative/customer service role
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal – French is an asset
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.