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    Account Manager - Calgary, Canada - People Corporation

    People Corporation
    People Corporation Calgary, Canada

    4 days ago

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    Description

    Job Description

    We are seeking an Account Manager to join our team in Calgary.

    Do you work for a group benefit insurance carrier in a service role and are looking to take the next step in your career? Join our growing organization in the role of Account Manager

    This is an exciting opportunity for an individual who loves to provide memorable service when it comes to their clients and for someone who understands that business is more than just closing the deal, it's about ongoing customer service and client support.

    The Account Manager will:

  • Manage and retain an assigned block of business in relation to plan design, cost containment initiatives, renewals, reporting, client questions/concerns and service deliveries
  • Work closely with the implementation specialist, sales consultants/broker, underwriter, client service specialist regarding the set-up of new groups
  • Support clients with claims, administration, enrollment and calls
  • Work directly with insurers and representatives to ensure all administrative requirements and requests are completed to meet the client's needs
  • Conduct in person client service meetings will all new and existing groups
  • Conduct Plan Member education sessions when requested
  • Ensure necessary tools, benchmarking and renewal reports are prepared and delivered to clients
  • Develop communications required for plan sponsors and their employees where necessary
  • Participate in industry conferences, seminars, etc. to promote services and keep abreast of industry trends and activities.
  • Maintain deep knowledge of administration, including in house and carrier best practices and liaise with implementation stakeholders as needed

    • To be successful as an Account Manager with People Corporation, you will need:

  • Bachelor's degree (or equivalent) relevant to Commerce or Business Administration
  • Minimum 2 - 3 years' experience in group benefits in a client facing role ( required )
  • Understanding of the group benefits industry including funding arrangements
  • Completion or the ability to complete CEBS/GBA and/or Life License Qualification Program (LLQP)
  • Proficient in Microsoft Office, Adobe Acrobat and general office equipment
  • Excellent organizational skills with the ability to multi-task and prioritize in a fast-paced environment
  • Customer service focused, with the ability to work alongside the new business development process
  • A solution and results oriented individual who demonstrates excellent problem-solving skills
  • Ability to meet deadlines and provide deliverables as identified in a timely manner.
  • Valid driver's license and consistent access to a vehicle

    • What's in it for you:

  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

    • At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

    Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

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