- High school diploma or GED; 2 years experience in the event management or related professional area. OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Executing Event Operations
- Solve problems and/or suggest alternatives to previous arrangements if necessary.
- Leads pre-event and post-event meetings for assigned groups.
- Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
- Manages customer budgets to maximize revenue and meet customer needs.
- Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
- Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
- Manages group room blocks and meeting space for assigned groups.
- Adheres to all standards, policies, and procedures.
- Celebrates successes and publicly recognizes the contributions of team members. Executing the Sales and Marketing Strategy
- Up-sells products and services throughout the event process.
- Participates in customer site inspections and assists with the sales process when necessary.
- Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event). Managing Profitability
- Manages revenue and profitability associated with events.
- Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
- Reviews billing and payments with clients. Providing Exceptional Customer Service
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Makes presence known to customer at all times during entire event process.
- Follows up with customer post-event.
- Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
- Strives to improve service performance.
- Sets a positive example for guest relations.
- Reviews comment cards and guest satisfaction results with associates.
- Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. The salary range for this position is to annually.
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Event Planning Manager
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Found in: Talent CA C2 - 6 days ago
Belcan Longueuil, CanadaDetails: Titre: Spécialiste du support à la clientèle · Contrat: 12 mois (Renouvelable) · Emplacement: Longueil, QC (Hybrid) · Code Regional: 514, 450, 438 · #montrealjobs #hiringnow · Ce que nous offrons : · -Congés payés · -4% de congés accumulés · -Travailler dans une organ ...
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PixMob Montreal, CanadaWho is PixMob · Looking for an opportunity to be part of a team that creates immersive experiences for live events like the Super Bowl, Coldplay concerts, Imagines Dragon, Shawn Mendes and more PixMob is a world leader in this field. · What will be your mandate? · We are actively ...
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Found in: Talent CA C2 - 3 hours ago
Marriott International Dorval, CanadaAdditional Information Temporary Contract · Job Number · Job Category Event Management · Location Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Manag ...
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Found in: beBee S2 CA - 1 week ago
Montreal Airport Marriott In-Terminal Hotel Dorval, Canada Part time TemporaryAdditional Information Temporary Contract · Job Number · Job Category Event Management · Location Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Manag ...
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Found in: beBee Professionals CA - 1 day ago
beBee Professionals is looking for a Non-Profit Event Coordinator to join our team in Montreal. · The Non-Profit Event Coordinator will be responsible for planning, organizing, and executing events for our non-profit organization. The ideal candidate should have excellent organiz ...
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Event Coordinator Intern
Found in: beBee Professionals CA - 1 day ago
Job Title: Event Coordinator Intern · Location: Montreal, Canada · Company: beBee Professionals · Job Description: · We are looking for an Event Coordinator Intern to join our team in Montreal. The successful candidate will be responsible for planning and executing events, includ ...
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Found in: beBee Professionals CA - 1 day ago
BeBee Professionals is looking for an experienced Event Planning and Catering Specialist to join our team in Montreal. · The successful candidate will be responsible for planning and executing events, including weddings, corporate events, and other special occasions. They will be ...
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Event Planning Associate
Found in: beBee Professionals CA - 1 day ago
BeBee Professionals is looking for an Event Planning Associate to join our team in Montreal. The successful candidate will be responsible for the planning and execution of events, including conferences, meetings, and other corporate events. · The ideal candidate should have a Bac ...
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Festival Coordinator
Found in: beBee Professionals CA - 1 day ago
Festival Coordinator · beBee Professionals is looking for a Festival Coordinator to join our team in Montreal. The successful candidate will be responsible for the planning and execution of our annual festival. · The Festival Coordinator will be responsible for the following task ...
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Found in: beBee Professionals CA - 1 day ago
Job Title: Trade Show Planner · Location: Montreal, Canada · Company: beBee Professionals · Job Description: · beBee Professionals is looking for an experienced Trade Show Planner to join our team in Montreal. The successful candidate will be responsible for planning and executin ...
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Personal Assistant in Montreal, Quebec #1934
Found in: Zoho Direct Apply - 5 days ago
Elite Domo Montreal, CanadaSummary · We are looking for a personal assistant who can carry on some household management responsibilities to assist in the day-to-day running of a busy household. This could mean one day you are booking appointments and travel, shopping, and the next day you could be organiz ...
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Gestionnaire de l'ingénierie
Found in: Zoho Direct Apply - 3 days ago
Altitude Sports Montreal, CanadaNous sommes Altitude Sports, le leader du commerce en ligne au Canada, né de la rencontre entre la mode et le plein air. Nous sommes une équipe unie qui vise l'excellence en toute circonstance. Coureurs, skieurs, cyclistes, adeptes de sensations fortes, précurseurs de tendances - ...
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Territory Account Manager
Found in: Zoho Direct Apply - 5 days ago
Robertson Human Asset Montreal, CanadaA global dental manufacturer and supplier of professional infection prevention and control products (oral health, disinfection, sterilization, and hygiene) is hiring a consultative Territory Account Manager. · This is a field-based sales role with elements of clinical education, ...
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Senior Events Manager
Found in: Talent CA C2 - 3 hours ago
Marriott International Dorval, CanadaJob Number · Job Category Event Management · Location Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Management · JOB SUMMARY · Prepares all event doc ...
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Jobs - Sales Marketing and Events Support Manager
Found in: Jooble CA O C2 - 5 days ago
Air Canada Dorval, QC, CanadaJob Description: · This role will support through planning and supporting customer events and tactical activities such as customer recognition events (virtual or physical) while working in close collaboration with the Cargo Marketing Manager for the planning and distribution of ...
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VIBRANT Marketing Montreal, CanadaVIBRANT est une agence de marketing commercial de premier plan en Amérique du Nord qui favorise la réussite de ses partenaires en leur proposant des expériences engageantes et des stratégies efficaces. · En tant que Gestionnaire de projets marketing pour notre équipe d'expérience ...
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Un « responsable administratif
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Vaco Montréal, QC, CanadaOur client is searching for a highly skilled and dedicated Executive Coordinator. This position offers an exceptional opportunity to be part of a dynamic team driving industry-leading initiatives in the financial world. The role is integral to maintaining the high standard of ope ...
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Coordonnatrice/Adjointe Administrative
Found in: Appcast CA C2 A - 20 hours ago
APS : Association des professionnels et superviseurs de CBC/RC Montreal, CanadaASSOCIATION DES PROFESSIONELS ET SUPERVISEURS DE RADIO_CANADA/CBC · (Anglais ci-dessous) · L'APS est un syndicat pancanadien accrédité qui représente près de mille employés(es) et employés(es) de différentes professions ou effectuant des tâches de nature équivalentes ainsi que le ...
Senior Events Manager - Montreal, Canada - Sheraton Hotels & Resorts
Description
JOB SUMMARYPrepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events.
This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence.
Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience. CANDIDATE PROFILE Education and Experience