- Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
- Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
- Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
- Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline
- Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
- Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention
- Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team
- Bachelor's degree from accredited college or university
- 2-4 years of experience working in the business-sphere in a client-facing role
- Team player able to work effectively and collaboratively to meet goals and client deadlines
- Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly
- Thrive in a fast-paced, entrepreneurial environment
- Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team
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Virtual Technical Support Representative
Found in: beBee Professionals CA - 5 days ago
BeBee Professionals is looking for a Virtual Technical Support Representative to join our team in Toronto. · The successful candidate will be responsible for providing technical support to our customers, troubleshooting technical issues, and providing solutions to customer inquir ...
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Technical Support and Service Representative
Found in: Talent CA C2 - 4 days ago
Roche Ontario, Canada Full timeThe Position · Technical Support and Service Representative · NOTE: Position must be based in Toronto. This position will primarily be supporting Core Lab equipment (chemistry and immunochemistry). Relocation benefits will not be provided for this position. · The Technical Sup ...
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Online Customer Support Representative
Found in: Jooble CA O C2 - 2 days ago
AutoTrader Etobicoke, ON, CanadaThe role of the Customer Support Administrator is to provide customer-focused day-to-day support in relation to customers and dealer groups doing business with TRADER. The role will also include processing and setting up contracts and amendments, handling billing inquiries includ ...
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Support and Training Representative
Found in: Jooble CA O C2 - 2 days ago
CHEP Mississauga, ON, CanadaCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport the ...
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client support representative
Found in: Talent CA 2 C2 - 1 day ago
Alphavima Technologies Inc. Mississauga, CanadaEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Experience: 1 year to less than 2 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents t ...
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client support representative
Found in: Talent CA 2 C2 - 2 days ago
Alphavima Technologies Inc. Mississauga, CanadaEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research a ...
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Representative Store Support
Found in: beBee S2 CA - 1 day ago
Sobeys Inc. Mississauga, Canada Full timeRequisition ID: 181171 · Career Group: Corporate Office Careers · Job Category: Store Support & Customer Care · Travel Requirements: 0 - 10% · Job Type: Full-Time · Country: Canada (CA) · Province: Ontario · City: Mississauga · Location: Tahoe Office · Postal Code: L4W 0C7 · Our ...
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Sales Support Representative
Found in: Appcast CA C2 A - 10 hours ago
Apex Systems Toronto, CanadaSales Support Representative · Apex Systems is a global IT services provider and our consulting practice has an opening for a Sales Support Rep. This person will provide professional and prompt support to the Mortgage Contact Centre teams for a Top Five Bank. · Client: Big 5 Bank ...
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Training Support Representative
Found in: Jooble CA O C2 - 2 days ago
Abstract Management Group Toronto, ON, CanadaAbstract Management Group delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into ou ...
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Field Support Representative
Found in: Talent CA C2 - 4 days ago
Roche Ontario, Canada Full timeThe Position · This position is based in Toronto, Canada. Relocation benefits are not available for this position. · Installs, maintains and repairs our customers' instrumentation on site. Manages individual car stock of spare parts and acquires spare parts as required to insta ...
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TECHNICAL SUPPORT REPRESENTATIVE
Found in: Jooble CA O C2 - 2 days ago
Bank of Montreal Toronto, ON, Canada Full timeRepo Trading Support Analyst page is loaded Repo Trading Support Analyst · Apply locations Toronto, ON, CAN time type Full time posted on Posted 3 Days Ago job requisition id R Application Deadline: · Technology · Provide day-to-day support for BMO global repo trading desks · ...
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Customer Support Representative
Found in: Jooble CA O C2 - 2 days ago
Ontario Medical Association Toronto, ON, CanadaAre you looking to join one of ? · The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario's health-care system by courageousl ...
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TECHNICAL SUPPORT REPRESENTATIVE
Found in: Jooble CA O C2 - 2 days ago
Business Cloud Inc. Toronto, ON, Canada Full timeTitle : Senior Technical Support Specialist · Department : Client Support Services · Type : Full-time, salaried, paid vacation, training included · Reporting to : Director, Client Support Services · Business Cloud is a managed technology service provider (MSP) supporting smal ...
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TECHNICAL SUPPORT REPRESENTATIVE
Found in: Jooble CA O C2 - 1 day ago
Jobcart, Inc. Ontario, Canada Full timeJoin our team as a Tier 2 Helpdesk Support Advisor Join a team that partners with a leading Canadian multinational e-commerce giant. As a Helpdesk Support Advisor, you'll not only provide exceptional technical support but also contribute to the success of a thriving e-commerce en ...
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Customer Support Representative
Found in: beBee S2 CA - 2 weeks ago
CMiC Toronto, Canada Full timeJob Overview: · As a CMiC Customer Support Representative (Account Manager) within our Support department, you will be the first point of contact to serve assigned clients' technical support needs. You shall act as the liaison between the clients and the internal teams (programme ...
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Account Support RepresentativeAccount Support Representative
Found in: Jooble CA O C2 - 2 days ago
Questrade, Inc. Toronto, ON, CanadaBilingual New Accounts Specialist (English/Mandarin) (Hybrid) · Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. · At QFG, you will be constantly moving forward, bringing the future of fintech ...
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Account Support RepresentativeAccount Support Representative
Found in: Jooble CA O C2 - 2 days ago
Chase Recruitment Limited Ontario, Canada Full timePosition: Account Specialist - Humberside · Contract · Full-Time · Account Specialist - Respiratory - Humberside · Our client is a privately-owned Company which allows them the freedom to decide which research they invest in. They have a strong code of ethics and conduct and ...
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Customer Support Services Representative
Found in: Jooble CA O C2 - 1 day ago
Modern Beauty Mississauga, ON, CanadaModern Beauty was established in Calgary, AB, in 1986. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada's Best Managed Companies for our continuous expansions, progressive thinking, and our ...
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Bilingual Client Support Representative
Found in: Jooble CA O C2 - 2 days ago
Foresters Financial Services, Inc. Toronto, ON, CanadaBilingual Client Support Representative page is loaded · Bilingual Client Support Representative · Apply locations Toronto - CPP Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R-1668 Career Opportunity Role Title · Bilingual Client Support ...
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systems support representative
Found in: Talent CA 2 C2 - 5 days ago
11554123 Canada Inc. Brampton, CanadaEducation: · Expérience: · Education · College/CEGEP · Tasks · Respond to users experiencing difficulties with computer · Consult user guides, technical manuals and other documents to research and implement solutions · Provide advice and training to users in response to identif ...
Customer Support Representative - Etobicoke, Canada - Fine Sight Solutions
Description
Do you believe that all it takes is a little communication and a smile to solve most problems?
Are you passionate about introducing solutions to clients they haven't even been aware of?
Are you ready to grow your career and work for a company that you believe in?
Three times yes? Then we need to meet you
We are looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up.
What You Will Accomplish Every Day:
What You Bring to the Role:
#LI-Onsite
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