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    TECHNICAL SUPPORT REPRESENTATIVE - Ontario, Canada - Jobcart, Inc.

    Jobcart, Inc.
    Jobcart, Inc. Ontario, Canada

    1 week ago

    Default job background
    Full time
    Description

    Join our team as a Tier 2 Helpdesk Support Advisor Join a team that partners with a leading Canadian multinational e-commerce giant.

    As a Helpdesk Support Advisor, you'll not only provide exceptional technical support but also contribute to the success of a thriving e-commerce enterprise.

    Engage with customers through various channels, including chat, async messaging, and phone, addressing complex scenarios as a Tier 2 Helpdesk professional
    Leverage remote troubleshooting techniques to diagnose and resolve technical issues
    Providing top-notch customer service and technical support to uphold the high standards of our e-commerce partner
    Embracing new technologies and staying at the forefront of digital innovation
    1 year of experience as a help desk technician and/or customer support role
    ~ Tech-savvy with knowledge of office automation products, databases, and remote control
    ~ 23 per hour
    Full-time, Fixed Term Contract
    Opportunities for training and development

    Job Types:
    Full-time, Fixed term contract
    Contract length: 23 per hour #J-18808-Ljbffr
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