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    Bilingual Execution Analyst - Mississauga, Canada - TEKsystems

    TEKsystems
    TEKsystems Mississauga, Canada

    1 week ago

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    Contract
    Description

    Our client, a large retail giant in Canada, is currently seeking a bilingual (French/English) execution analyst to join their team in Mississauga, ON

    The Visibility Team Member position monitors the planned execution of outbound deliveries across Canada to all of our clients retail stores. This position responds to any impacts affecting timely delivery and works closely with internal Dispatch team members, retail stores and our carrier partners to develop revised delivery plans whenever necessary. All delivery conflicts must be identified and smoothed prior to actual execution to ensure execution excellence.

    The Visibility Team's primary objective is to ensure information integrity and accuracy within the Visibility system.

    The Visibility analyst is required to work various shifts based on our business demands.

    Responsibilities:

    Ensure the integrity of the information within the Visibility system as it relates to outbound departures and our clients store deliveries

    Communicate with retail stores, carriers and internal team members to smooth delivery conflicts

    Work closely with retail stores, carriers and internal team members to address immediate issues that can negatively impact delivery plans

    Provide analytical support and reporting

    Provide operational status updates for management and other internal stakeholders

    Qualifications:

    1: 1+ years of customer service/Call Center experience - (80% Calls + Emails, 20% working on a variety of tasks)

    2: Strong communication skills

    3: Bilingual (strong English & French oral and written communication skills)

    4: MS OFFICE experience

    Nice to Have:

    Transportation & Logistics experience

    Experience with tracking/tracing systems

    Employee Value Proposition (EVP)

    12 month contract with high potential for renewal. Great opportunity for candidate to get their foot in the door and grow with a large company

    HOURS: Day shift (must be available from hours 5am - 7pm) 8 hour shift anytime during these hours., Monday-Friday

    Hybrid 2x week in office (Wednesdays & Thursdays) in Mississauga

    À propos de TEKsystems:

    Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d'un nouveau monde d'opportunités. Nous sommes une équipe solide de personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l'industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C'est le pouvoir d'un vrai partenariat. TEKsystems est une société du groupe Allegis.

    About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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