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    Account Manager - Toronto, ON, Canada - OLIVER North America

    OLIVER North America
    OLIVER North America Toronto, ON, Canada

    1 week ago

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    Description

    About the role:

    OLIVER is hiring an Account Manager to work with our team in Toronto supporting a financial services client. This role will report into the Business Director and work closely with the account, creative and client teams.

    As an Account Manager , your contribution will be pivotal in supporting the account team's efforts to achieve service excellence for our client. Tasked with overseeing social, digital and video projects, you will ensure their seamless execution. Your responsibilities will include receiving, assigning and proficiently managing client requests, ensuring they are allocated to the appropriate team members.

    What you will be doing:

    • Manage the flow of projects through design and artwork, creating timelines, schedules, project plans, resource planning and managing costs and budgets
    • Responsible for managing resource allocation and producing monthly information reports
    • Develop and maintain an accurate and up-to-date record of all projects and their status using our workflow management technology
    • Manage the system for obtaining client feedback in a structured manner, reporting any concerns or creative and/or growth opportunities to the Account Director
    • Identify and troubleshoot workflow or asset management system concerns

    What you need to be great in this role:

    • 4+ years of experience working on social, digital and video projects
    • Degree in relevant field (or equivalent)
    • Exposure working in a client facing capacity, from handling client queries to taking full and conclusive briefs
    • Highly organized and enjoy working in afast-pacedenvironment handling multiple priorities and projects at a time
    • Excellent communication and listening skills, strong administrative skills
    • Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities
    • Fluency and excellent written English, knowledge of professional level or conversational French is a plus

    Req ID: 9271#LI-re # LI- midsenior #LI-PS1

    #J-18808-Ljbffr
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