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    Senior Manager, Digital Platform Management - Ontario, Canada - IG Wealth Management

    IG Wealth Management background
    Description

    Responsibilities

    :
  • Responsible for environment strategy and maintenance across Digital Platform
  • Provide support for test data seeding and management
  • Provide oversight for logical access management, user provisioning, permission sets design & configuration, etc. across Digital Platform
  • Provide platform customizations (fields, page layouts, etc.)
  • Create and manage reports and dashboards for Digital Platform
  • Lead continuous improvement of Digital Platform in support of Salesforce implementations, applying methodology that adhere to Salesforce best practices for platform configurations, code documentation & maintenance, test classes for all custom development.
  • Oversee the integration and maintenance of business applications to Salesforce, such as DocuSign, Mulesoft, SAP Hana etc.
  • Manage inter-project dependencies and platform-level risks and actively address impediments
  • Collaborate with the Digital Release Management team to support code deployments and release cycles for new features and fixes to new / existing digital applications.
  • The Successful Candidate Will Have the Following Experience

  • Financial Services Industry experience required
  • Salesforce platform experience required, such as Financial Services Cloud, Sales Cloud, Services Cloud & Marketing Cloud, etc.
  • Hands-on Salesforce administration experience or Salesforce Administrator Certification required
  • Experience with Agile methodologies such as SCRUM/KANBAN required
  • Scaled agile certification and experience desired, e.g. SAFe
  • Experience implementing Salesforce end-to-end and possess in-depth knowledge of the capabilities and limitations of Salesforce.
  • Excellent problem-solving capabilities and decision-making instincts
  • Excellent organizational, verbal and written communication, interpersonal and collaboration skills
  • Experience with Data Extraction and Data Loading using Salesforce Data Loader, or other similar data management tools, such as Workbench, Excel, etc.
  • Experience of Salesforce Declarative Programming and Administration (custom objects, build reports, assignment rules, flows and process builder), and Salesforce platform and architecture
  • Experience with Salesforce APIs such as Object Reference, Metadata, Bulk, and MetadataComponentDependency APIs
  • Demonstrated experience and knowledge of relational databases, data modelling
  • Experience with web services (REST & SOAP, JSON & XML, etc.)
  • Experiencing using a scripting language or tool such as Python, Bash, or PowerShell
  • Experience and confidence using version management tools, specifically GitHub
  • Experience with Atlassian tools such as JIRA, and Confluence
  • Experience with automation tools and automated pipeline processes, specifically Jenkins and Jenkins pipeline
  • University degree required
  • Master's degree in Technology or Business desired
  • The Successful Candidate Will Demonstrate the Following Core Competencies

  • Change Management: Ability to successfully articulate and guide the others through change, while maintaining focus, intensity, and team cohesion.
  • Versatility and Resilience: The successful candidate will be able to oversee multiple projects and excel in a complex and evolving portfolio. S/he will have a proven track record of setting and meeting aggressive goals and action plans, both as an individual and with a team.
  • Development of Others: Ability to enable the personal and professional development of team members through effective leadership, empowerment, training, coaching, mentoring, motivation, and supervision.


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