- Interact and assist customers via intercom or telephone.
- Identify emergency and non-emergency situations on site.
- Remotely access Parking control system to troubleshoot and provide level-1 customer support.
- Manage incidents from logging, triaging, routing and escalation of open incidents using incident management software.
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as assigned Attributes:
- Demonstrated ability to solve complex problems
- Excellent technical communication skills: ability to explain complex solutions and processes clearly to others
- Collaborative and demonstrates strong interpersonal skills
- Self-managed while accurately following instructions
- Ability to multitask effectively and stay positive and professional under a high-pressure, fast-paced environment. Qualifications:
- Strong computer skills, must have experience with Windows; Microsoft Office Outlook, Excel, Word,
- Ability to learn new software /applications.
- Must have excellent communication skills
- Fluent in English
- Excellent customer service skills.
- Ability to operate independently as well as in a team.
-
Client Representative
Found in: Jooble CA O C2 - 3 days ago
Allegion Canada Inc. Ontario, CanadaBi-lingual Customer Service Representative page is loaded Bi-lingual Customer Service Representative · Apply locations Mississauga, Canada time type Full time posted on Posted Yesterday job requisition id JR28200 Creating Peace of Mind by Pioneering Safety and Security · At All ...
-
Administrative Assistant/ Customer Care Representative
Found in: Jooble CA O C2 - 3 days ago
Synergie Hunt International inc. Vaughan, ON, CanadaBilingual Customer Service & Administrative Assistant · #14313 |Ontario, Vaughan Area |Permanent For over fifty years Synergie Hunt International has stood out from the competitionby attracting the most talented individuals. Bilingual Customer Service · 00 per hour · Monday to ...
-
Customer Care Representative
Found in: Appcast CA C2 A - 3 days ago
Rebelstork Toronto, CanadaCustomer Care Representative: · Join team Rebelstork, the largest baby gear liquidator and returns recommerce platform across North America and the first and only tech driven marketplace created for parents. We provide parents access to the largest assortment of vetted Overstock ...
-
Customer Care Representative
Found in: Talent CA C2 - 3 days ago
Precise Parklink Toronto, Canada Full time.Company Description: · As Canada's parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. · Precise ParkLink ...
-
Customer Care Representative
Found in: Talent CA C2 - 1 day ago
PET VALU Markham, Canada Full timeDescription · :Job Summary · Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valu's Devoted Pet Lovers (customers), ACEs (store associates) and internal partners by receiving and responding to inquiries, compliments, and complaints via ...
-
Customer Care Representative
Found in: Jooble CA O C2 - 2 days ago
Modern Beauty Mississauga, ON, CanadaModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada's largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of ...
-
Bilingual Customer Care Representative
Found in: Jobgoal CA C2 - 10 hours ago
Insurance Insight Inc. Ontario, CanadaBilingual (French/English) Customer Care Representative · Insurance Insight Inc. (formerly WALKAWAY Canada Inc.) is headquartered in Oakville, Ontario and is an insurance brokerage specializing in providing automotive manufacturers and dealerships in North America and around the ...
-
Customer Care Representative
Found in: Talent CA C2 - 4 days ago
Konica Minolta Mississauga, Canada Full timeOverview · Act as part of a successful Call Centre by responding to customer requests and interfacing with field staff to ensure service is provided in a timely manner. · Responsibilities · Receive calls from customers in need of service. Verify equipment and location and recor ...
-
Bilingual Customer Care Representative
Found in: Talent CA C2 - 3 days ago
Techtronic Industries Canada Toronto, Canada Full timeDescription · : About TTI Canada · TTI is a world-class leader in design, manufacturing, and marketing of power tools, outdoor power equipment, and floorcare products, as well as hand tools and accessories. We cover a wide range of industries, and our customers vary from consu ...
-
Bilingual Customer Care Representative
Found in: Talent CA C2 - 5 days ago
MyKelly Toronto, Canada Full timeKelly's customer, a high-end automobile company, located in North Toronto, has a 1 year contract opportunity for a Bilingual (French/English) Customer Service Representative, who will be responsible for Customer Service, Remarketing and Digital Concierge activities through inboun ...
-
Bilingual Customer Care Representative
Found in: Talent CA C2 - 2 days ago
PET VALU Markham, Canada Full timeDescription · :Job Summary · Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valu's Devoted Pet Lovers (customers), ACEs (store associates) and internal partners by receiving and responding to inquiries, compliments, and complaints via ...
-
Bilingual Customer Care Representative
Found in: Talent CA C2 - 5 days ago
PET VALU Markham, Canada Full timeDescription · :Reporting to the Manager of Customer Care, the Bilingual Customer Care Representative will support Pet Valu's Devoted Pet Lovers (customers), ACEs (store associates) and internal partners by receiving and responding to inquiries, compliments, and complaints via mul ...
-
Motorrad - Client Care Representative
Found in: Talent CA C2 - 6 days ago
Budds' BMW Oakville, CanadaDO YOU RIDE MOTORCYCLES? (This is a prerequisite) · We are looking for someone who RIDES, KNOWS BIKES, LOVES BMW and is ready to... · "MAKE LIFE A RIDE" · .... for many clients who pass through our doors daily. · We are looking for someone who is energetic and is very passi ...
-
Bilingual (English/French) Customer Care Representative
Found in: Talent CA C2 - 5 days ago
Element Fleet Management Mississauga, Canada Full timeGet started on an exciting career at Element · Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard wor ...
-
Customer Care Agent
Found in: Appcast CA C2 Glassdoor - 6 minutes ago
Rentokil Initial Vaughan, CanadaRentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughou ...
-
Outside Sales Representative
Found in: Jooble CA O C2 - 3 days ago
Beyond Bilingual Inc. Vaughan, ON, CanadaLocation: (Hybrid – 1 day a week in office) – Woodbridge · Hours: Mon-Fri – 8am-4:30pm - (40 hours/wk.) · Salary: Up to - $75K + Commission (paid monthly) OVERALL: $90K+ Company: Our client is a leader in the manufacturing industry. Due to continued growth, they are looking to a ...
-
Site Director, Community Hospitals
Found in: Jooble CA O C2 - 2 days ago
AFP Golden Horseshoe Chapter Vaughan, ON, Canada InternshipSHIPDirector, Major Gifts – MACKENZIE HEALTH FOUNDATION · As communities served by Mackenzie Health continue to grow, we are expanding our team at the Foundation and are searching for an exceptional relationship manager to be the new Director, Major Gifts who will play a critical ro ...
-
Senior Executive Assistant
Found in: Jooble CA O C2 - 3 days ago
Mackenzie Health Vaughan, ON, CanadaExecutive Assistant to the President and CEO - Mackenzie Health Foundation · Permanent Full-Time position · Mackenzie Health Foundation invites you to be part of an extraordinary journey. We've achieved the incredible milestone of raising $250 million – the largest campaign eve ...
-
On-Site Representative
Found in: Jooble CA O C2 - 3 days ago
Uvisiongroup Vaughan, ON, Canada Full timeJob Summary: The Professional Relations Representative will establish and maintain profitable referral relationships with medical doctors and optometrists within an assigned territory. They must maintain up-to-date knowledge of UVG's services to achieve successful referrals. · F ...
-
Priest
Found in: Jooble CA O C2 - 2 days ago
Canadian Baptists of Ontario & Quebec Vaughan, ON, CanadaThornhill Baptist Church Published: Pastor of Congregational Development to join our ministry team in doing ministry with refugees and newcomers in our community. · (Note: This is a 2-Year Contract position) · Overview of Church and Community · Thornhill Baptist Church is a gro ...
Customer Care Representative - Vaughan, Canada - Precise Parklink
Description
Company Description:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.
Job Summary:
Reporting to the Site Manager, the customer care associate will be responsible for day to day customer care needs, which include but not restricted to answering inquiries, assisting with payments through various devices, and assisting customers. The ideal candidate will be required to be eager to learn, work in a team environment, and work independently.
Location: Vaughan, Ontario
Employment: Full-time (Monday-Friday)
Compensation: Hourly
Job Responsibilities and Duties: