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    Director, Planning - Ontario, Canada - Marriott

    Marriott
    Marriott Ontario, Canada

    3 weeks ago

    Marriott background
    Full time $127,088 - $281,923
    Description
    UX Director Madison , Wisconsin Apply Now Schedule Full-Time
    Located Remotely? Relocation? Position Type Management

    If you're looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International.

    Reporting to the VP of User Experience & Design, the UX Sr.

    Director plays a critical role in driving industry-leading digital experiences across the full portfolio of Marriott International brands and channels.

    The ideal candidate must be experienced in advancing digital user experience strategy, research, and innovation in a digital commerce space.

    This high energy and dynamic UX team seeks a seasoned UX leader to advance a thoughtful, strategic and systematic approach to driving digital experiences that deliver on both revenue conversion and emotional engagement, taking into account future vision and next gen capabilities.

    As an integral part of the UX leadership team, the Sr. Manages a growing team of direct reports, including internal associates and contractors
    Provides oversight to achieve a cohesive user experience that fosters synergy between digital and physical experience
    Promotes UX best practices drawn from a variety of disciplines (within and beyond hospitality)
    Are passionate about digital user experience and put the customer at the forefront


    • Hands on experience establishing and advancing data-driven experience strategy across digital products
    • 10+ years of relevant UX/product design experience, 5+ as a manager, with demonstrated leadership experience across platforms (web, app, service design, etc)
    • Demonstrated success in creating and advancing UX strategy for digital commerce products
    • Solid background/understanding of UX, user research, IA, design thinking methodology, and design operations; Thrives in a fast-paced environment, with the ability to simultaneously manage multiple projects and resources
    • Demonstrated success in managing large-scale, omni-channel digital platform design and development initiatives, ideally in the global digital commerce or travel space
    • Experience in Figma, with Agile / SAFE development methodologies preferred
    Has experience creating/delivering data-driven experience strategy across platforms

    • Managing Work, Projects, and Policies
    • Provides accurate time estimates to complete work to feed project plans
    • Successfully manages multiple tracks of work and teams
    • Leadership & Management
    • Ability to manage multiple direct reports
    • sees both the "forest" and the "trees" and guides
    Communicate to stakeholders how digital experience impacts and drives business forward

    MANAGEMENT COMPETENCIES

    Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.


    • obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
    • ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
    Managing Execution


    • Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
    • Driving for Results - Sets high standards of performance for self and/or others; Building Relationships
    • influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

    Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

    Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

    o Business Process and Analysis – Knowledge of multiple processes within sponsor department; Ability to define quality measures and evaluate performance against standards and to identify issues, risks and possible paths of resolution or mitigation strategies.

    o IT Business Management – Ability to monitor and evaluate trends in technology, technology delivery mechanisms and IT organizational processes and tools.

    o Writing - Communicating effectively in writing as appropriate for the needs of the audience.

    In addition to the annual salary, the position will be eligible to receive an annual bonus and restricted stock units/stock grants PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

    All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

    candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
    Marriott International is an equal opportunity employer.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

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