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    service administrator and logistics support - Edmonton, AB, Canada - Flowserve Corporation

    Flowserve Corporation
    Flowserve Corporation Edmonton, AB, Canada

    3 weeks ago

    Default job background
    Full time
    Description

    The security of your personal data is extremely important to Flowserve, that's why our recruiters will only contact you from an "" email address – and never from a personal email account.

    Additionally, our interview process will always include phone and/or video communication. Any solicitation for information outside of these channels is likely fraudulent.
    Logistics

    Job Type:
    Full time
    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.

    Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone.

    With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence.

    We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

    Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services.

    You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success.

    The Service Advisor role is to be in the forefront of the repair and service opportunities.

    While working with the planner, the Service Advisor is to execute the commercial functions to communicate with customers and meet the customer's needs.

    Answer technical and commercial questions and provide technically sound and competitive quotation solutions for repair or service jobs.

    Additional responsibilities include problem solving as it relates to the repair of valves and automations, and hosting inspectors as required.

    Additional responsibilities include documentation collection and organization for each order as required. Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays and many other excellent benefits
    Supporting Sales for Repair and Service Orders
    Initial and final quotation for all stages of repair cycle
    Support for Disassembly, Cleaning, Inspection & Quality
    PO contract review & new customer MDM and T&C's review
    Sales Order Header entry into Oracle
    Support Planning/Technicians with any technical issues in the rebuild of the valves
    Working from facility position
    Technical Degree an asset
    3 – 4 years of related Customer Service Experience OR
    4 Years of successful Service Coordination or application engineering experience
    Knowledge and experience in serving process control markets
    Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role
    Oracle experience is not required but preferred
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